Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,451 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,451 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazon's prime membership is invaluable in our very busy house. No need for tiresome checkout procedures, it is all done with one click, and delivered next day. Dash buttons are a great addition along with prime video. Well worth the yearly subscription!”

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Posted 8 years ago

“Good reactivity, delivery timing and reliability. Good after sales support.”

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Posted 8 years ago

“No delivery. Contradictory information in emails, Lack of authoritative response to queries. The lack of delivery ruined the delivery intended for three shall children. I am very upset.”

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Posted 8 years ago

“Amazon is always fantastic, there are many purchases that have made me happy, especially the covers for my iPhone5S, very beautiful and shipments are always on time. Thank you”

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Posted 8 years ago

“Fast delivery, well wrapped parcels. Contents arrived safely from a third party user on Amazon. Already hanging on my tree.”

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Posted 8 years ago

“Took for item, but said needed to wait for delivery date. Subsequently found out item was out of stock. Item came back into stock and they still did not ship. Item then went out of stock again and no indication of when it will be available. Cancelled order and bought elsewhere. Then received email saying item back in stock. Waste of time. And item elsewhere was cheaper.”

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Posted 8 years ago

“Ordered a children's adventure book, 'Stegalegs at Spinning River' by Katharine Ann Angel. Arrived quickly and in good condition.”

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Posted 8 years ago

“Several years of purchases and prime membership? Flawless buying and receiving of merchandise. Love seeing that box at my door step. Ok, It's like xmas everyday. : )”

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Posted 8 years ago

“Quick and easy with excellent customer service and a huge variety of items to choose from. Christmas shopping made easier”

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Posted 8 years ago

“too many good things to even start...”

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Posted 8 years ago

“What can I say about Amazon that has not already been said. Instant delivery, can guarantee my item always arrives and if it doesn't for any reason, they are quick to replace it the very next day. Certainly the best online mail order company of 2017”

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Posted 8 years ago

“Simple ordering system whereby choice of delivery to shop/ locker or home and at convenient time. When wanting to return something it is good instructions with already labelled and paid for return policy.”

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Posted 8 years ago

“Excellent service and competitive price.Would highly recommend this website.”

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Posted 8 years ago

“I ordered the wrong sort of basin waste (good price and speedy shipment!). Even though the problem was entirely of my own making, the return was accepted without any fuss. Excellent service, thank you.”

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Posted 8 years ago

“Love Amazon pantry boxes, cheap and easy to use, just fill in box with all needful stuff and check out. Saved me lots of money! Thank you amazon <3”

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Posted 8 years ago

“Very reliable”

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Posted 8 years ago

“Always fast efficient service thats why they are my number one”

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Posted 8 years ago

“always on time good customr service with quiries”

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Posted 8 years ago

“This is my favourite online shop I use most weeks for all sorts of things”

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Posted 8 years ago

“PROMPT SERVICE. PLEASANT DELIVERY DRIVER. EXCELLENT SELECTION OF M ASSIVE CHOICE OF GOODS.”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,451 reviews