Login
Start Free Trial Are you a business? Click Here

Amazon UK Reviews

4.7 Rating 13,478 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,478 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Live Chat, Email, Telephone

Write Your review

Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“Very user friendly website, good range of options for delivery and arrived early.”
Helpful Report
Posted 8 years ago
“One day delivery, great range of products and good customer service”
Helpful Report
Posted 8 years ago
“I have pre-ordered the Foo Fighters latest CD, which was released a day before my husband's birthday. It has arrived on the day! 1 day earler, than it was predicted. I was very pleased.”
Helpful Report
Posted 8 years ago
“Easy to use system. Good prices and delivered on time”
Helpful Report
Posted 8 years ago
“The hats that I orederd for my 3 month old came very early. The colour is the same as it shows on sight. Looks really good on my son and he loves them”
Helpful Report
Posted 8 years ago
“keep informed of order status and when a delivery was deemed unacceptable by them (still not sure what- maybe the driver damaged it or something?) they did not deliver it but emailed and apology and reordered everything for me at no extra cost. saved time and hassle of having to return the items myself and as it was a gift sent elsewhere saved hassle for all involved. a bad situation with the best possible outcome”
Helpful Report
Posted 8 years ago
“Generally very punctual deliveries, good prices. However, often have failed deliveries to uni address meaning parcel doesn't arrive on time”
Helpful Report
Posted 8 years ago
“Cheap products and reliable.”
Helpful Report
Posted 8 years ago
“Good range of products, good customer service, particularly no fuss about returns, quick delivery, good prices. Difficult to find better at what they do.”
Helpful Report
Posted 8 years ago
“Have no problems with them, delivery is always on time, if you have any problems, they are always willing to help.”
Helpful Report
Posted 8 years ago
“simple process to buy it”
Helpful Report
Posted 8 years ago
“Amazon Prime is a life saver. I don't know what I would do without it. I buy from other companies and my purchases show up late or not at all. Amazon is the company i buy the most from.”
Helpful Report
Posted 8 years ago
“Fantastic service and very quick delivery even at Christmas,always a pleasure to buy from Amazon,buy loads of goods from them.”
Helpful Report
Posted 8 years ago
“Easy and Quick Delivery”
Helpful Report
Posted 8 years ago
“Great selection at great prices”
Helpful Report
Posted 8 years ago
“All deliveries are notified any returns accepted without fuss”
Helpful Report
Posted 8 years ago
“Even when things don't quite work out, they will go that bit further to help. The staff are generally helpful, with the very odd exception. One young man gave me such a helpful breakdown of the benefits of Amazon prime, which I didn't know included books and music.”
Helpful Report
Posted 8 years ago
“Amazon is an excellent portal for shopping as I can get virtually anything I want online from, them. The delivery service is always top notch within this country and I use them as often as I can. Best wishes Phil J”
Helpful Report
Posted 8 years ago
“Amazon sell great products and their Customer Service and Delivery performance is market-leading... Just Brilliant!”
Helpful Report
Posted 8 years ago
“Amazon sell everything that the shops do, not always the cheapest, but it's their delivery that makes Amazon more attractive to buy from than others. Amazon will leave parcels in safe locations, they make an effort to leave with a neighbour so you're not forced to take time off work to receive it. Which, at Xmas time when you have deliveries coming at you left right & centre, having a seller than has common sense with deliveries, helps no end and I'm happy to sometimes pay more than somewhere else to get the parcel.”
Helpful Report
Posted 8 years ago
Amazon UK is rated 4.7 based on 13,478 reviews