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Amazon UK Reviews

4.7 Rating 13,478 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,478 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Live Chat, Email, Telephone

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“Always my number one choice for absolutely everything. Safe, secure, 100 per cent reliable and you can find absolutely everything....”
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Posted 8 years ago
“It is not that the item I bought (A TomTom GO 5200) had something wrong in itself. This item was advertised that it contained also Micro sim card. The slot is there ok, but there is no sim card. But the thing I didn't like most was the way this GPS was delivered. We were at home the whole day.(Horsham, UK). The courier didn't bother to ring the doorbell but just left the package there, on the doorstep. Good thing I had to go out in the evening and saw it there. Disgrace!!! Someone could have easily nicked it. Also, I should have signed receipt of package. In my opinion the messenger should be sacked as he/she has tarnished Amazon's reputation.”
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Posted 8 years ago
“they always have what I need and deliver so quickly, I always look on amazon first as I find the prices cheaper for the same things than in high street shops.”
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Posted 8 years ago
“Always deliver on time. If there is an issue with a product, their phone is always answered and to return an item is very easy.”
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Posted 8 years ago
“Very fast shipping and superb service”
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Posted 8 years ago
“Great range of products and they delivery quickly.”
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Posted 8 years ago
“Amazon give reliable customer service and are quick to respond to any problems with purchases , an extremely safe and reliable online outlet.”
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Posted 8 years ago
“Amazon has never ever let me down! My parcels are always boxed and my parcels are always secure inside. I will always turn to Amazon first!! THANKS AMAZON!”
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Posted 8 years ago
“very fast delivery”
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Posted 8 years ago
“I Have been buying from amazon now quite a it this year. And I have found them a good site and a very quick delivery service. Have a number of items I brought and are very happy with the the goods and will use I get them again next year with out a doubt. Many thanks amazon from ERIC.”
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Posted 8 years ago
“Good value. Good communication”
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Posted 8 years ago
“great customer service at Amazon; always a pleasure to do business with”
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Posted 8 years ago
“Excellent all round.”
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Posted 8 years ago
“Along with Prime membership buying what I wanted was very easy and quick, I was impressed with the one day and free Prime delivery.”
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Posted 8 years ago
“Delivered quickly, correct items. good wrapping and secure parcel.”
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Posted 8 years ago
“Amazon Prime always allows me to count on speedy delivery and reliable sellers.”
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Posted 8 years ago
“I ordered my stuff last month nd still hasn't come so phoned up for them to tell me they havnt got the wen they said the had been delivered on the 26th of November so of I didn't fone still wouldn't ov now n barring in mind these are my son's Christmas presents wat he is now not going to have. They also told me there was a refund for these items sent out on the 18th ov December I have foned the bank no refund I no it can take up to 5 days so still should be pending iv looked in to it nd tool it further nd I no the money can be transferred the same day now I need to find the money to buy my boy these presents this has really destroyed me nd made my angry I use amazon a lot nd never ever had this problem will never be using use again nd will be advising other ppl not yo either this is terrible the way use gave dealt wiv this situation”
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Posted 8 years ago
“.............”
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Posted 8 years ago
“I received all my purchases in a timely fashion and they were exactly what I expected”
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Posted 8 years ago
“Great efficient service and very quick free delivery on many items included within Amazon Prime”
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,478 reviews