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Amazon UK Reviews

4.7 Rating 13,478 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,478 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Live Chat, Email, Telephone

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“Great service with prime”
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Posted 8 years ago
“Fast delivery great value for money”
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Posted 8 years ago
“I receive my orders quickly and they are well packaged. More than a hundred orders placed and no problem. Very good service.”
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Posted 8 years ago
“I order a lot from Amazon. The reason being they always deliver on time and efficiently. Their choices are splendid and prices excellent. One of the best online companies in the world. I call them Amazin Amazon (see what I did there?)”
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Posted 8 years ago
“Quick processing of the order, but items were shipped in many different boxes that still often arrived the same day. Waste of packaging materials”
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Posted 8 years ago
“Fast and great service. Good wrapping”
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Posted 8 years ago
“Delivered on time, did what they said they would do, good service”
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Posted 8 years ago
“All ways easy to find what ur looking for & other customer reviews are handy as it stops ya buying stuff that isn't as good as others.”
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Posted 8 years ago
“I use Amazon on a regular basis due the variety of products and their costs, it has a very customer friendly website and I can get around it very easy. Downside is sometimes it takes a while for the payment to come out the bank, making it harder to finance, especially if the payment takes a month.”
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Posted 8 years ago
“I've used Amazon for a number of years and they have never let me down. I would be lost without them! I have recently become a Prime member and I have already seen the benefits. You guys have saved my life on a number of occasions with gifts for family and friends. I also use Amazon when I cheekily want buy a small gift for myself :) x”
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Posted 8 years ago
“Always a quick delivery with Amazon Prime. Loads of items. One stop shop”
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Posted 8 years ago
“Fantastic - they make ordering, tracking etc so easy. Finding things is easy too.”
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Posted 8 years ago
“as always all goods supplied on time and with great efficiency. always reliable”
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Posted 8 years ago
“Having prime meant any forgotten presents, could be purchased and delivered next day (in some cases the same day) just so easy to use and so many items available, a one stop shop for a lot of items”
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Posted 8 years ago
“always happy to buy off amazon very helpfull and always sorts out your problems with no hassle to them”
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Posted 8 years ago
“Always arrives in time. Good quality, customer support excellent”
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Posted 8 years ago
“This service has been extremely good value for me. Deliveries have been made on time and have always been well packaged.”
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Posted 8 years ago
“Best customer support and transparency in process , quick response in refund”
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Posted 8 years ago
“great products and market-leading delivery & customer service”
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Posted 8 years ago
“Everything was so easy ordered several items at much lower than high street prices but exactly same make model and quality. Came when they said they would. Now have become a regular customer and saves me so much time and stress straight to my door.”
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,478 reviews