Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,451 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,451 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazon has never ever let me down! My parcels are always boxed and my parcels are always secure inside. I will always turn to Amazon first!! THANKS AMAZON!”

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Posted 8 years ago

“very fast delivery”

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Posted 8 years ago

“I Have been buying from amazon now quite a it this year. And I have found them a good site and a very quick delivery service. Have a number of items I brought and are very happy with the the goods and will use I get them again next year with out a doubt. Many thanks amazon from ERIC.”

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Posted 8 years ago

“Good value. Good communication”

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Posted 8 years ago

“great customer service at Amazon; always a pleasure to do business with”

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Posted 8 years ago

“Excellent all round.”

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Posted 8 years ago

“Along with Prime membership buying what I wanted was very easy and quick, I was impressed with the one day and free Prime delivery.”

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Posted 8 years ago

“Delivered quickly, correct items. good wrapping and secure parcel.”

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Posted 8 years ago

“Amazon Prime always allows me to count on speedy delivery and reliable sellers.”

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Posted 8 years ago

“I ordered my stuff last month nd still hasn't come so phoned up for them to tell me they havnt got the wen they said the had been delivered on the 26th of November so of I didn't fone still wouldn't ov now n barring in mind these are my son's Christmas presents wat he is now not going to have. They also told me there was a refund for these items sent out on the 18th ov December I have foned the bank no refund I no it can take up to 5 days so still should be pending iv looked in to it nd tool it further nd I no the money can be transferred the same day now I need to find the money to buy my boy these presents this has really destroyed me nd made my angry I use amazon a lot nd never ever had this problem will never be using use again nd will be advising other ppl not yo either this is terrible the way use gave dealt wiv this situation”

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Posted 8 years ago

“.............”

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Posted 8 years ago

“I received all my purchases in a timely fashion and they were exactly what I expected”

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Posted 8 years ago

“Great efficient service and very quick free delivery on many items included within Amazon Prime”

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Posted 8 years ago

“Very user friendly website, good range of options for delivery and arrived early.”

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Posted 8 years ago

“One day delivery, great range of products and good customer service”

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Posted 8 years ago

“I have pre-ordered the Foo Fighters latest CD, which was released a day before my husband's birthday. It has arrived on the day! 1 day earler, than it was predicted. I was very pleased.”

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Posted 8 years ago

“Easy to use system. Good prices and delivered on time”

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Posted 8 years ago

“The hats that I orederd for my 3 month old came very early. The colour is the same as it shows on sight. Looks really good on my son and he loves them”

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Posted 8 years ago

“keep informed of order status and when a delivery was deemed unacceptable by them (still not sure what- maybe the driver damaged it or something?) they did not deliver it but emailed and apology and reordered everything for me at no extra cost. saved time and hassle of having to return the items myself and as it was a gift sent elsewhere saved hassle for all involved. a bad situation with the best possible outcome”

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Posted 8 years ago

“Generally very punctual deliveries, good prices. However, often have failed deliveries to uni address meaning parcel doesn't arrive on time”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,451 reviews