Amazon UK Reviews

4.7 Rating 13,477 Reviews

93 %

of reviewers recommend Amazon UK

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4.7

Based on 13,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“well ........................................good”

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Posted 10 years ago

“Purchased an open box/customer returned ASUS router from amazon warehouse deals and it took them about a week before dispatching it which I thought wasn't great. When it did arrive it was pretty much as new, just the box was all sellotaped shut. So a bit slow but maybe saved $70 so can't complain”

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Posted 12 years ago

“Good service, but prices not always the best”

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Posted 11 years ago

“Like most people I love amazon I've only ever had one small problem with delayed despatch but apart from that every thing has been easy and returns pretty faultless and quick.”

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Posted 11 years ago

“Generally very good experience as buyer. They always help you if the product is faulty or turns faulty. But as a seller, their fees are simply TOO EXPENSIVE. For 60 pounds of sales, Amazon took 15 pounds. That's rubbish.”

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Posted 11 years ago

“I complained to Lidl about an incident were a staff meber used a bad word talking to me. I spoke to the manager and he gave me 20% off my next shop and apoligised. I like the way he dealt with this and i will return.”

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Posted 11 years ago

“Always a good service & delivery”

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Posted 12 years ago

“aDR\ASWFTRB DTRHJ DTCRGHZS ETGF FDG”

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Posted 12 years ago

“Pretty good customer service from amazon, full refund for a package that was damaged! cannot fault them”

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Posted 12 years ago

“On a chat wth Amazon to get a Kindle with faulty battery replaced. Good customer service so far.”

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Posted 13 years ago

“Ummmm... Wow... What they say is true. amazon customer service really is beyond amazing.”

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Posted 13 years ago

“your customer care chat service is amazing! Could use it for psychotherapy as well since people are so kind!”

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Posted 13 years ago

“This Mayday button is revolutionary and simplely amazing, new options for immediately customer service. amazon”

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Posted 13 years ago

“Props to AmazonKindle for some amazing customer service - helpful, friendly and speedy, thanks amazon”

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Posted 13 years ago

“Amazon honestly has such great customer service”

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Posted 13 years ago

“Amazon honestly has such great customer service”

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Posted 13 years ago

“Who cares if they pay tax or not..... Amazon are fantastic at customer service!”

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Posted 13 years ago

“Had amazing customer service from amazon. Had some (un-hard-reset-addressable) issues with my PaperWhite and they are exchanging it!”

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Posted 13 years ago

“Who cares if they pay tax or not..... Amazon are fantastic at customer service!”

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Posted 13 years ago

“Pretty good customer service from amazon, full refund for a package that was damaged!”

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Posted 13 years ago

Amazon UK is rated 4.7 based on 13,477 reviews