Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,405 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,405 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 1 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy purchase, clear conditions”

Helpful Report

Posted 8 years ago

“The website was easy to use and with quick delivery”

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Posted 8 years ago

“Product delivered promptly”

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Posted 8 years ago

“Absolutely, they deliver on time & you get value for money”

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Posted 8 years ago

“Many choices available”

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Posted 8 years ago

“Appropriate products with appropriate time”

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Posted 8 years ago

“Wide variety of choice, easy to get next day delivery”

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Posted 8 years ago

“Prompt delivery .Good prices. Prefer to buy from Amazon because they help me if I need to return an item. Never had a problem with getting a refund”

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Posted 8 years ago

“Easy to search for items, competative prices for goods and a good return policy”

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Posted 8 years ago

“good service”

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Posted 8 years ago

“Cheap and quick, mostly reliable”

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Posted 8 years ago

“When purchasing through Amazon I've never encountered any problems, even with third party sellers. Items purchased from Amazon diret always arrive really quickly!”

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Posted 8 years ago

“Quick delivery and efficient service”

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Posted 8 years ago

“Legit products, cheap prices and good service. Only thing that would be better is faster shipping and delivery”

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Posted 8 years ago

“Easy accessible website with a wide range of products.”

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Posted 8 years ago

“Usually delivered on time but a few parcels lost but down to courier”

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Posted 8 years ago

“Choice - fast service”

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Posted 8 years ago

“the delivery process tracking seems very on point, even though i am still waiting for its final deliver as of now, it does make me feel relieved to see the like tracking system in a very simple manner.”

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Posted 8 years ago

“Quickly came, and good quality box and the website was easy to access and to get help if needed.”

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Posted 8 years ago

“I got the correct item and it was delivered within the set time & date. the price's are all reasonable.”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,405 reviews