Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,405 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,405 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 1 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“rapidité de livraison”

Helpful Report

Posted 8 years ago

“Lots of choice and the ability to find the cheapest price on everything! Always a bit confused as to who I am actually buying from though, but never had an issue!”

Helpful Report

Posted 8 years ago

“evreything went to plan from order to deliverly”

Helpful Report

Posted 8 years ago

“I am able to obtain some products in a little time. Prices are acceptable.”

Helpful Report

Posted 8 years ago

“Items came very quickly, ordered late on Saturday, 2 came on Sunday one later on Monday”

Helpful Report

Posted 8 years ago

“Delivered on time”

Helpful Report

Posted 8 years ago

“Always deliver on time, they have everything and prices are very good too!”

Helpful Report

Posted 8 years ago

“Love the marketplace, can get items for very reasonable prices.”

Helpful Report

Posted 8 years ago

“I've been a loyal Amazon customer for years and whenever I need something that I can't find within walking distance from my home it's the first place I look. Of course whenever one of my orders is delayed it's something I need urgently so I've made plenty of complaints but Amazon has always been courteous in extending my prime membership for another month for free. I've not always been a great fan of Amazon logistics as they've delivered items to neighbours in the past without leaving a card or leaving packages for other neighbours in front of my door, and when I drop these off those neighbours tell me they haven't received a card either and had already called Amazon to declare their delivery missing. If possible I now choose Local collect from the post office which is a 5 minute walk from where I live. This seems to be a lot more reliable if Amazon manages to dispatch the products on time. Unfortunately some items are just too big to collect from the post office.”

Helpful Report

Posted 8 years ago

“good service”

Helpful Report

Posted 8 years ago

“Always good in a pinch when looking for presents and next day delivery with prime is fantastic. Prices are always competitive and customer service excellent.”

Helpful Report

Posted 8 years ago

“very fast delivery and easy returns”

Helpful Report

Posted 8 years ago

“I regularly purchase items from Amazon.co.uk and in general I'm very happy with the service, particularly their after sales care. Having said that I think they modified their policy on returns recently to only give a relatively short period of time circa a month before you can return a defective item after that you'll be dealing with the manufacturer, which I am not particularly happy with as when I purchase from Amazon my contract of sale is with Amazon.”

Helpful Report

Posted 8 years ago

“with services”

Helpful Report

Posted 8 years ago

“Fast and easy to find the information”

Helpful Report

Posted 8 years ago

“Cheap goods”

Helpful Report

Posted 8 years ago

“I gave this a 4 stars because I do like the way it works and like the way it feels on my face. It has seemed to reduced my breakouts and fade my scars a little bit. I have only been using it for two weeks though so it's hard to say if it will continue working. I am very disappointed in the price though as the jar you get is very tiny and will NOT last me a full month and I don't feel like I'm using too much. I guess we will see how well it works if I am willing to invest that price each month...or really every 3 weeks since it will not last a full month. They need to lower the price and then I would most likely be a long term customer and also buy for my kids.”

Helpful Report

Posted 8 years ago

“Got me my product.”

Helpful Report

Posted 8 years ago

“Very quick delivery, good service. Displays products that are generally appropriate. Records my interests.”

Helpful Report

Posted 8 years ago

“well ........................................good”

Helpful Report

Posted 8 years ago

Amazon UK is rated 4.7 based on 13,405 reviews