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Amazon UK Reviews

4.7 Rating 13,476 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,476 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“Provided the products on time scale provided. Product was of high quality and packaged well.”
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Posted 9 years ago
“rapidité de livraison”
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Posted 9 years ago
“Lots of choice and the ability to find the cheapest price on everything! Always a bit confused as to who I am actually buying from though, but never had an issue!”
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Posted 9 years ago
“evreything went to plan from order to deliverly”
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Posted 9 years ago
“I am able to obtain some products in a little time. Prices are acceptable.”
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Posted 9 years ago
“Items came very quickly, ordered late on Saturday, 2 came on Sunday one later on Monday”
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Posted 9 years ago
“Delivered on time”
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Posted 9 years ago
“Always deliver on time, they have everything and prices are very good too!”
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Posted 9 years ago
“Love the marketplace, can get items for very reasonable prices.”
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Posted 9 years ago
“I've been a loyal Amazon customer for years and whenever I need something that I can't find within walking distance from my home it's the first place I look. Of course whenever one of my orders is delayed it's something I need urgently so I've made plenty of complaints but Amazon has always been courteous in extending my prime membership for another month for free. I've not always been a great fan of Amazon logistics as they've delivered items to neighbours in the past without leaving a card or leaving packages for other neighbours in front of my door, and when I drop these off those neighbours tell me they haven't received a card either and had already called Amazon to declare their delivery missing. If possible I now choose Local collect from the post office which is a 5 minute walk from where I live. This seems to be a lot more reliable if Amazon manages to dispatch the products on time. Unfortunately some items are just too big to collect from the post office.”
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Posted 9 years ago
“good service”
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Posted 9 years ago
“Always good in a pinch when looking for presents and next day delivery with prime is fantastic. Prices are always competitive and customer service excellent.”
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Posted 9 years ago
“very fast delivery and easy returns”
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Posted 9 years ago
“I regularly purchase items from Amazon.co.uk and in general I'm very happy with the service, particularly their after sales care. Having said that I think they modified their policy on returns recently to only give a relatively short period of time circa a month before you can return a defective item after that you'll be dealing with the manufacturer, which I am not particularly happy with as when I purchase from Amazon my contract of sale is with Amazon.”
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Posted 9 years ago
“with services”
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Posted 9 years ago
“Fast and easy to find the information”
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Posted 9 years ago
“Cheap goods”
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Posted 9 years ago
“I gave this a 4 stars because I do like the way it works and like the way it feels on my face. It has seemed to reduced my breakouts and fade my scars a little bit. I have only been using it for two weeks though so it's hard to say if it will continue working. I am very disappointed in the price though as the jar you get is very tiny and will NOT last me a full month and I don't feel like I'm using too much. I guess we will see how well it works if I am willing to invest that price each month...or really every 3 weeks since it will not last a full month. They need to lower the price and then I would most likely be a long term customer and also buy for my kids.”
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Posted 9 years ago
“Got me my product.”
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Posted 9 years ago
“Very quick delivery, good service. Displays products that are generally appropriate. Records my interests.”
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Posted 9 years ago
Amazon UK is rated 4.7 based on 13,476 reviews