Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,411 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,411 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Started using more during lockdown and delighted with the efficiency of deliveries great will definitely continue to be a customer with them.”

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Posted 5 years ago

“Speedy, efficient, reasonably priced, well packaged and often delivered the next day, mostly a perfect returns service if not satisfied or any thing has gone wrong. They have almost anything you can think of or need”

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Posted 5 years ago

“Great value”

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Posted 5 years ago

“Always deliver a great service. Easy payment. Easy search options. Compares prices. Next day deliveries. Customer service is punctual to resolve any purchase issues and complaints. Overall a great shopping experience.”

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Posted 5 years ago

“it is easy to use and interesting. know what to recommend”

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Posted 5 years ago

“Kettle arrived on time and is very efficient and light weight and easy to use.”

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Posted 5 years ago

“Unbelievable range of stock items. Once registered it’s so easy to purchase quickly and securely. Delivery service is very efficient as is the returns service.”

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Posted 5 years ago

“Great customer care easy access with clear advice”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“I recently bought a video form Amazon The Life and Death Of Brian Jones. I've got to say this documentary is very moving and inspiring. This is probably one of the best documentaries I have ever seen it's a must if your a stones fan or not. Get it now guys or you will miss out on a great film. RIP BRIAN.. REGARDS SHAUN.”

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Posted 5 years ago

“This place is amazing!!! All my packeges was delivered succesfully.. I am really glad”

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Posted 5 years ago

“Excellent next day delivery service”

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Posted 5 years ago

“Member of Amazon Prime and recent orders delivered well within anticipated time”

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Posted 5 years ago

“They are always on time. Easy to return items. Very good range of items available.”

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Posted 5 years ago

“Quick easy quality assured products.... boom delivered 😉💯💯💯”

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Posted 5 years ago

“It’s amazing we use it all the time”

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Posted 5 years ago

“Muito bom amei demais e bom mesmo gente”

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Posted 5 years ago

“Love it. Im always shopping on here. I now have prime as well”

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Posted 5 years ago

“I love Amazon. Always a great service.”

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Posted 5 years ago

“I love Amazon, always a great service. Never a bad surprise.”

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Posted 5 years ago

Amazon UK is rated 4.7 based on 13,411 reviews