Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,411 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,411 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic company, Amazon have never let me down. All good quality products fast delivery and returns. Prices cant be beaten. Drivers always polite and helpful. Please send me gift card photo included”

Amazon UK 5 star review on 8th August 2020

Helpful Report

Posted 5 years ago

“Amzon are the brilliant bought beautfuil multifuctional Bandanas bike lights fast delivery returns and and refuds are great never had a promblen very quick at helping you and at giving you your money back”

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Posted 5 years ago

“Amzon are brilliant had money back a few times delivery and returns and refunds are brilliant”

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Posted 5 years ago

“I bought multifuctional Bandanas they are great worth every penny and fanticic colors great matrrial and i bought bike lights as well they are worth it aswell for the dark night too”

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Posted 5 years ago

“I can always get what I am looking for on Amazon website.”

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Posted 5 years ago

“absolutely superb, great prices and if ever theres a problem, amazon have your back and will fight your corner, would and have recommended to everyone i know”

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Posted 5 years ago

“Have used them on a number of occasions always had good service and excellent delivery could not find any faults.”

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Posted 5 years ago

“A excellent amount of stock and super quick delivery and good communication throughout the purchasing process”

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Posted 5 years ago

“I have Amazon Prime which is great for delivery's, reviews on the products are amazing and a vast amount of products to hflp with all your needs.”

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Posted 5 years ago

“Very pleasant translation, quick delivery”

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Posted 5 years ago

“Ordering is easy and they have great customer service, no quibble money back or exchange guaranteed if not happy with purchase. Would highly recommend Amazon. I would also recommend reading the reviews on products before ordering, for a an informed shopping experience and to help you decide whether the product is suitable to buy or not.”

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Posted 5 years ago

“Just a brilliant company, u want something u got it the next day. 1 item never turned up no questions asked refund money bk in my account. 👏👏👏”

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Posted 5 years ago

“fantastic customer service”

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Posted 5 years ago

“Availability, delivery, choice, price, returns... all excellent! Has made the lockdown so much more bearable!”

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Posted 5 years ago

“Very good service - fast delivery and hassle free returns!”

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Posted 5 years ago

“Have nearly always been able to find what I wanted at a reasonable price. Deliveries and communication have always been very good.”

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Posted 5 years ago

“I like the web layout of their products. I like I can make my search specific to me by clicking on options to get me to my product.”

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Posted 5 years ago

“Great choice of products . Customer service deal with any issues without fuss . I am able to get free speedy delivery and returns if needed again with no fuss”

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Posted 5 years ago

“I find the search engine easy to use and helpful when finding an item and looking to purchase”

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Posted 5 years ago

“Always find anything you need.”

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Posted 5 years ago

Amazon UK is rated 4.7 based on 13,411 reviews