Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,453 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,453 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and prices. But, I'm dropping to 3 stars from 5 because so many of their prime delivery items either won't be delivered over the weekend any more, or it will take 2 to 3 days instead of next day delivery. Not acceptable for Amazon Prime members who signed up for and paid on the understanding of fast delivery.”

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Posted 8 years ago

“Easy to navigate, excellent alternative product options and easy to order, especially the new one step ordering, what a great idea. Great delivery service also”

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Posted 8 years ago

“Their management for lost parcels is very customer-oriented. They sent the parcel again when we complained that it didn't arrive. Other than that, the prices on the website are almost always better than what you can find live in most tech shops.”

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Posted 8 years ago

“Very efficient service and easy website to use”

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Posted 8 years ago

“Pleased with the service that they provide as well as the conveience as well.”

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Posted 8 years ago

“They always send a text to say that they are going to deliver on the day of the text”

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Posted 8 years ago

“They nearly always have what I want & usually it is delivered really quickly. Excellent service”

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Posted 8 years ago

“Had a problem with my order, customer service representative was very helpful. requested a call back to resolve this problem and my order and problem was sorted out with in minutes. Thank You”

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Posted 8 years ago

“I can go on this website and purchase everything I want, the delivery is quick, a lot of free postage deals, and the website is secure.”

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Posted 8 years ago

“Always have a great range of gifts! Just about all my xnas shopping has been bought through amazon.”

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Posted 8 years ago

“great online service and large choice of sellers”

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Posted 8 years ago

“I have discovered over the years that if I want something, regardless of what it is I almost always find it on Amazon. I have searched other websites but always come back to Amazon. I have never had any problems with this organisation and the service has always been second to none. I have made many purchases from Amazon and have always been satisfied.”

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Posted 8 years ago

“Great range giving worthwhile comparisons and everything purchased so far has been excellent quality”

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Posted 8 years ago

“When you work fulltime having a website you can rely on to deliver quickly with such a wide range of products reduces the stress of everyday life.”

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Posted 8 years ago

“Always have loads of choice for whatever you wish to purchase. Easy to order and quick delivery. No quibble returns service which is easy to use. Would highly recommend to use.”

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Posted 8 years ago

“ordered late Saturday, item came sunday morning, always pleasant delivery staff”

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Posted 8 years ago

“their product were priced in my price range and delivery was very fast would recommend to anyone”

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Posted 8 years ago

“I got them.”

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Posted 8 years ago

“I have been very pleased with my purchases.”

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Posted 8 years ago

“The discrimination of each item and the customer reviews are good to help me decide. Plus the range of each item and reasonably priced.”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,453 reviews