Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,471 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

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4.7

Based on 13,471 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

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“Easy, fast, reliable, good communication, tracking, easy returns and refund.”

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Posted 3 years ago

“Very fast shipping on every order, it can happen to deliver it on the same day you order! Customer service also excellent, if anything happens to your parcel they will resolve it.”

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Posted 3 years ago

“I really don't like purchasing anything from Amazon. I feel I'm feeding a conglomerate monster that treats it's workers with disdain and contempt”

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Posted 3 years ago

“I have always used Amazon and have been a prime member for years. Lately they have been doing something that feels underhand. In purchasing an item, the delivery date is given as next day or 2 days bit then the second that 'buy now' is hit, the delivery date changes to over a week and I feel like I've been duped. This has happened 3 times and now I'm not ordering from them. I tried to complain by email but it bounced back as the complaint inbox is no longer manned. I totally accept longer delivery times when things are challenging as they are now, but why pretend it's going to be quick when it's not? It feels like false selling.”

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Posted 3 years ago

“Charge extras and don't replace money when wrong”

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Posted 3 years ago

“Absolutely trouble free so easy and quick”

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Posted 3 years ago

“great value quick and easy”

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Posted 3 years ago

“Every item arrive on, or before time. The price of most goods are very competitive, and they have a back-up customer care service that works. You can order through them with confidence.”

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Posted 3 years ago

“Very easy to use platform great deals and next day delivery, who can ask for more.”

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Posted 3 years ago

“Always excellent service prices are usually below average RRP, customer if there are any issues very good. Posting service on prime very good unless it’s Royal Mail”

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Posted 3 years ago

“I needed to get my daughter a gift and as she lives quite far away and I needed to get her a gift asap. Using the Amazon Gift card was perfect as she is very particular about what she likes. The gift card meant she could buy what she wanted and when. Great service !!”

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Posted 3 years ago

“Easy to use sight great experience using them A***”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Very delivery and return”

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Posted 3 years ago

“perfect orders and delivery, and returns if needed, fast and efficient”

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Posted 3 years ago

“Brilliant service”

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Posted 3 years ago

“I find what I need very quickly and can compare prices, sizes and buyer's comments easily. I can't fault the service as delivery options are also excellent.”

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Posted 3 years ago

“You can find all what you need,good prices”

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Posted 3 years ago

“I will recommend for everyone to compare & get a good a car insurance from confused.com”

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Posted 3 years ago

“Usually items ordered are delivered the following day. Have the majority of supplies I ever need”

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Posted 3 years ago

Amazon UK is rated 4.7 based on 13,471 reviews