Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,438 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,438 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 2 star review on 25th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They deliver so quickly”

Helpful Report

Posted 3 years ago

“Extremely good service for delivery, customer service and queries etc”

Helpful Report

Posted 3 years ago

“Brilliant service & quick delivery thanks”

Helpful Report

Posted 3 years ago

“Quick and easy”

Helpful Report

Posted 3 years ago

“Been a customer for many years and cannot fault the service.”

Helpful Report

Posted 3 years ago

“no matter what i want i can be sure amazon will have it and at an affordable price”

Helpful Report

Posted 3 years ago

“Don’t know what I would do without Amazon they are great”

Helpful Report

Posted 3 years ago

“First class service everytime”

Helpful Report

Posted 3 years ago

“Great company loads of choi es to acquire products never disappointed”

Helpful Report

Posted 3 years ago

“A quick, honest and reliable company.”

Helpful Report

Posted 3 years ago

“Buying best deals I found in my car insurance company in London.”

Helpful Report

Posted 3 years ago

“Saves time and money ,Amazon got most items I'm looking for ,and gets here quicker than going shopping around.”

Helpful Report

Posted 3 years ago

“Very rarely do I have any sort of problem with goods purchased from Amazon. If I do, then their telephone support is excellent. Money refunded quickly, if necessary. Fast returns process, which I rarely need to use.”

Helpful Report

Posted 3 years ago

“Very good quality products and return policies”

Helpful Report

Posted 3 years ago

“Excellent service and prices - the best”

Helpful Report

Posted 3 years ago

“VERY GOOD”

Helpful Report

Posted 3 years ago

“Very good my order always come on time good delivery good product good customer service”

Helpful Report

Posted 3 years ago

“Have purchased more items can I care to remember first class service does what it said in the tin”

Helpful Report

Posted 3 years ago

“Excellent customer service.Quality products at the right price.”

Helpful Report

Posted 3 years ago

“I love it:)”

Helpful Report

Posted 3 years ago

Amazon UK is rated 4.7 based on 13,438 reviews