Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,410 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,410 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 5 star review on 6th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“always easy to find what i am looking for, fast and efficient”

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Posted 3 years ago

“Never had a problem brilliant at what they do”

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Posted 3 years ago

“Very pleased as always”

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Posted 3 years ago

“Everything you ever need and easy to use.”

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Posted 3 years ago

“So easy and helpful very good on returns and very quick in return money”

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Posted 3 years ago

“A great company who provided an excellent service. Where else can you order oline and have the item arrive the next day”

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Posted 3 years ago

“quick and easy”

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Posted 3 years ago

“Excellent customer service safe ordering”

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Posted 3 years ago

“I shop on Amazon frequently as it is cheaper, a better deal, I order the goods in the comfort of my home and it is delivered prompty.”

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Posted 3 years ago

“Very happy with the product”

Amazon UK 5 star review on 28th February 2022

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Posted 3 years ago

“Had nothing but positive experiences shopping on Amazon”

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Posted 3 years ago

“Always easy transaction and quick delivery great site”

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Posted 3 years ago

“Great company. Very efficiant. Suppprt available 24/ 7 if u have any issues with a purchase. Highly reccomend this site. Delivery fast. Great deals. Being severly disabled amazone is a life line for me expecially there diabetic products and medical equipment. Thank you amazone.”

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Posted 3 years ago

“I recommend it”

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Posted 3 years ago

“Quick, millions of products at your finger tips and the rerturns process is secnd to none.”

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Posted 3 years ago

“Very efficient and good at handling any problems fast”

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Posted 3 years ago

“Quicker delivery than stated, almost always great items and rarely any problems but if something does arise, customer service are pretty good”

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Posted 3 years ago

“Always the best choice and prices. I never shop anywhere else.”

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Posted 3 years ago

“Love amazon”

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Posted 3 years ago

“Extremely happy with the service 10 stars all round”

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Posted 3 years ago

Amazon UK is rated 4.7 based on 13,410 reviews