Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,427 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,427 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 2 star review on 25th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience with Amazon UK is one of the best because i do shoppings with Amazon and i am receving my items NexT day. Good job Amazon.”

Helpful Report

Posted 3 years ago

“Amazon has the best delivery system (logistics) available today, and to honest I don't think I could live without Alexa, as I have one in everyrom.”

Helpful Report

Posted 3 years ago

“Great range of products and easy to purchase items”

Helpful Report

Posted 3 years ago

“I love amazon. Great products advertised at Great prices. Delivered next day most of the time. Buy alot from here”

Helpful Report

Posted 3 years ago

“Great site”

Helpful Report

Posted 3 years ago

“Very good app”

Helpful Report

Posted 3 years ago

“Great service and reliable delivery”

Helpful Report

Posted 3 years ago

“I wanted a second copy of Roy Campbell's Poems of St John of the Cross in Spanish and English and couldn't believe my good luck when Amazon put me in touch with a book seller in the States who sent me exactly what I was looking for. My own copy is 70 years old having been published in 1951”

Helpful Report

Posted 3 years ago

“Great choice of items you can buy, the best range on the planet”

Helpful Report

Posted 3 years ago

“Very good service”

Helpful Report

Posted 3 years ago

“Love ordering with Amazon. Reasonable prices and Prime often offers free postage and package. Delivery quick. Good selection of products in each of their categories. Have used them for years.”

Helpful Report

Posted 3 years ago

“Great selection of items , fast delivery time and great updates on products”

Helpful Report

Posted 3 years ago

“Fantastic experience All done from home”

Helpful Report

Posted 3 years ago

“They are my first choice to purchase an item, they offer great prices and quick delivery, I've been a Prime customer for several years and can't fault them.”

Helpful Report

Posted 3 years ago

“I'm happy for good product”

Helpful Report

Posted 3 years ago

“Always good products available to buy in competitive prices. And if something is not up to your standards or simply doesn't work you can return it without the fuss.”

Helpful Report

Posted 3 years ago

“Always perfect and easy to use. The packaging system and delivery is superb.”

Helpful Report

Posted 3 years ago

“Purchased swan retro items for a gift, delivered the next day, packaged very well, absolutely beautiful items thank you”

Helpful Report

Posted 3 years ago

“very prompt delivery of parcel ordered one day here the next.”

Helpful Report

Posted 3 years ago

“Great prices and fast delivery”

Helpful Report

Posted 3 years ago

Amazon UK is rated 4.7 based on 13,427 reviews