Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,427 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,427 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 2 star review on 25th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The way postal services are today,it's all hit and miss. You can take time off from work to receive your package and it doesn't arrive. So annoying ! Amazon on the other hand, I find really good and for an extra premium payment, you can purchase as many items for the year for you and/ or your family delivered next day. Well worth it and so efficient especially this time of year. Thank You......”

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Posted 3 years ago

“Always on time easy to buy from good value on items .”

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Posted 3 years ago

“Excellent range of products accessed easily from one site. Delivery is always prompt and delivery people are very efficient. Well done Amazon great concept and great execution.”

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Posted 3 years ago

“Achat très facile d'un bon produit à un prix avantageux. Achètera certainement à nouveau !! Processus d'achat simple et rapide. Meilleure expérience de site Web et de service client.”

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Posted 3 years ago

“Les produits sont faciles à localiser, le site est très convivial et efficace ; et les produits sont reçus rapidement.”

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Posted 3 years ago

“Plenty of options for each items, best price & good quality”

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Posted 3 years ago

“Good value and exelent service”

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Posted 3 years ago

“Everything arrives on time. Great experience!”

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Posted 3 years ago

“You get every purchase on time quick and easy to order first class”

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Posted 3 years ago

“Good service at good prices”

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Posted 4 years ago

“Très facile à commander, tous les détails pertinents disponibles, date de livraison rapide arrangée”

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Posted 4 years ago

“No matter what product you are looking for Amazon always seem to be able to provide it or suitable alternative options. I ordered a set of speaker mounts on Saturday and they arrived today which is incredible”

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Posted 4 years ago

“Amazon überrascht immer wieder mit seinem unglaublichen Lieferservice! Ich kaufe immer noch bei Amazon. Stellarer Kundenservice.”

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Posted 4 years ago

“Alle meine Fragen wurden schnell und freundlich beantwortet. Ich hatte nach meinem Kauf einige Fragen und hatte kein Problem, schnell mit Vertretern in Kontakt zu treten, die mir helfen konnten.”

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Posted 4 years ago

“Viele Optionen mit viel Abwechslung und einzigartigen Stilen, superschneller Versand, toller Kundenservice sind alles Gründe, die dazu führen, dass Sie eine gute Zeit beim Einkaufen erleben”

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Posted 4 years ago

“Ich war so glücklich, eine Website zu finden, die größere Größen mit so vielen verschiedenen Marken hatte. Vielen Dank”

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Posted 4 years ago

“Acheté chez eux depuis des années. Toujours rapide. Toujours parfait!”

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Posted 4 years ago

“Je l'aime bien. Bon site web, super facile et pratique. Sera de retour et recommandera certainement. Merci”

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Posted 4 years ago

“Bon site avec beaucoup de produits intéressants. C'est un site sur lequel je vais revenir.”

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Posted 4 years ago

“Exzellent! Diese Online-Boutique bietet eine große Auswahl an Kleidung, Schuhen, Taschen, Schmuck usw. für alle Bedürfnisse. All die Dinge, die ich wollte, aber nirgendwo anders finden konnte, habe ich hier gefunden.”

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Posted 4 years ago

Amazon UK is rated 4.7 based on 13,427 reviews