Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,427 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,427 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 2 star review on 25th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ich weiß es sehr zu schätzen, wie schnell Sie eine Antwort bekommen.”

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Posted 4 years ago

“Very handy and quick service and easy to use App”

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Posted 4 years ago

“Immer zufrieden mit dem Kauf von Artikeln bei Amazon. Es ist einfach zu bestellen und zu bezahlen. Ich finde es gut, dass Sie Ihre Bestellung verfolgen können.”

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Posted 4 years ago

“If you worry that you may have ordered twice or wrong item straight away a phone call and they check and cancel if necessary Their service is brilliant”

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Posted 4 years ago

“Usually shop around for good deals. Amazon often competitively priced. Win, win.”

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Posted 4 years ago

“Super Service und sehr zufrieden mit dem Ergebnis.”

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Posted 4 years ago

“Très belle expérience je vais certainement revenir vers eux”

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Posted 4 years ago

“Always fast service with quality items”

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Posted 4 years ago

“I ordered frok Amazon many times. Delivery is fast, on next day i get my parcel. Im very happy with that.”

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Posted 4 years ago

“Excellent website. Provides high quality service. I am really satisfied with the service.”

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Posted 4 years ago

“eine der besten Einkaufsseiten, die ich verwendet habe”

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Posted 4 years ago

“Deliverys always arrive on time. Have always found the drivers polite and responsible.”

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Posted 4 years ago

“Always good to order from and deliveries on time”

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Posted 4 years ago

“Always buying things from here which I find are cheaper than buying from shops. Item comes on time and you are always updated as to where and when your parcel will arrive.”

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Posted 4 years ago

“Thank you for the really fast delivery! it was a miracle. my order arrived after a week and that's very fast”

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Posted 4 years ago

“Hatte noch nie Probleme und immer eine prompte Lieferung.”

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Posted 4 years ago

“El mejor lugar para pedir artículos para el hogar”

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Posted 4 years ago

“Excelente servicio como siempre. Entregado antes de la fecha prevista. Gracias”

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Posted 4 years ago

“Always a very good service”

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Posted 4 years ago

“Infinite types of products, speedy & efficient deliveries. Excellent company”

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Posted 4 years ago

Amazon UK is rated 4.7 based on 13,427 reviews