Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,427 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,427 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 2 star review on 25th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always the best choice and prices. I never shop anywhere else.”

Helpful Report

Posted 3 years ago

“Love amazon”

Helpful Report

Posted 3 years ago

“Extremely happy with the service 10 stars all round”

Helpful Report

Posted 3 years ago

“Quick and easy”

Helpful Report

Posted 3 years ago

“Simple to use and with Prime a great cheap delivery that is often sooner than stated”

Helpful Report

Posted 3 years ago

“Always easy to use no hassle and no complcted fuss.”

Helpful Report

Posted 3 years ago

“Efficient, Professional and friendly. I recommend their services.”

Helpful Report

Posted 3 years ago

“Easy to use website Excellent on time delivery Customer’s service reliable and efficient”

Helpful Report

Posted 3 years ago

“They are great to buy from prompt with delivery and great to communicate with”

Helpful Report

Posted 3 years ago

“Always best price. Fast delivery. Best delivery drivers.”

Helpful Report

Posted 3 years ago

“Very good, quick and simple”

Helpful Report

Posted 3 years ago

“first class service can not fault amazon I wish all companies were like this”

Helpful Report

Posted 3 years ago

“Great prices and choice and best return and delivery options”

Helpful Report

Posted 3 years ago

“Great selection , competitive pricing and very quick turnaround. Well done Amazon”

Helpful Report

Posted 3 years ago

“Fast and safe website”

Helpful Report

Posted 3 years ago

“I love my Amazon Prime and the options it provides. I have also always found that if I have any issues the customer service at Amazon is excellent.”

Helpful Report

Posted 3 years ago

“always has the goods i want at a reasonable price with quick delivery”

Helpful Report

Posted 3 years ago

“about 14 years i am customer with amazon uk amazon very good company and i am very happy with all satff they are very good persons and never no make problem for me if i have issue with items or refund they will sort out soon they can for that reason i am going to continue with amazon because amazon my favourite website for shopping .”

Helpful Report

Posted 3 years ago

“Good quality furniture at a great price with free delivery”

Helpful Report

Posted 3 years ago

“Love amazon use it at least once a week and I'm very happy with the service”

Helpful Report

Posted 3 years ago

Amazon UK is rated 4.7 based on 13,427 reviews