Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,402 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,402 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 3 star review on 5th April 2025

Tamy

Amazon UK 1 star review on 24th March 2025

Barbara

Amazon UK 4 star review on 2nd November 2024

Anonymous

Amazon UK 1 star review on 16th September 2024

Lina

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website Excellent on time delivery Customer’s service reliable and efficient”

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Posted 3 years ago

“They are great to buy from prompt with delivery and great to communicate with”

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Posted 3 years ago

“Always best price. Fast delivery. Best delivery drivers.”

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Posted 3 years ago

“Very good, quick and simple”

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Posted 3 years ago

“first class service can not fault amazon I wish all companies were like this”

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Posted 3 years ago

“Great prices and choice and best return and delivery options”

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Posted 3 years ago

“Great selection , competitive pricing and very quick turnaround. Well done Amazon”

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Posted 3 years ago

“Fast and safe website”

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Posted 3 years ago

“I love my Amazon Prime and the options it provides. I have also always found that if I have any issues the customer service at Amazon is excellent.”

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Posted 3 years ago

“always has the goods i want at a reasonable price with quick delivery”

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Posted 3 years ago

“about 14 years i am customer with amazon uk amazon very good company and i am very happy with all satff they are very good persons and never no make problem for me if i have issue with items or refund they will sort out soon they can for that reason i am going to continue with amazon because amazon my favourite website for shopping .”

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Posted 3 years ago

“Good quality furniture at a great price with free delivery”

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Posted 3 years ago

“Love amazon use it at least once a week and I'm very happy with the service”

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Posted 3 years ago

“My experience with Amazon UK is one of the best because i do shoppings with Amazon and i am receving my items NexT day. Good job Amazon.”

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Posted 3 years ago

“Amazon has the best delivery system (logistics) available today, and to honest I don't think I could live without Alexa, as I have one in everyrom.”

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Posted 3 years ago

“Great range of products and easy to purchase items”

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Posted 3 years ago

“I love amazon. Great products advertised at Great prices. Delivered next day most of the time. Buy alot from here”

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Posted 3 years ago

“Great site”

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Posted 3 years ago

“Very good app”

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Posted 3 years ago

“Great service and reliable delivery”

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Posted 3 years ago

Amazon UK is rated 4.7 based on 13,402 reviews