Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,478 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

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4.7

Based on 13,478 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Email, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

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“Its cool as allways. Easy way for shopping.”

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Posted 8 years ago

“I’m paying a subscription to Amazon Prime , and I get Next day delivery on most of what I purchase from Amazon , I do a search when I buy anything and Amazons prices are 9/10 always cheaper . That’s what makes me happy”

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Posted 8 years ago

“Quick and free delivery”

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Posted 8 years ago

“quick service need to put the purchaser as the default delivery address. some items have been sent to the wrong place because I didn't notice”

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Posted 8 years ago

“I purchase a great deal of goods through Amazon as l feel happy that my order is dealt with very efficiently. I also know from experience that if an order does not arrive and you contact Amazon you can chat to them tell them your problem and it is dealt with immediatley. You are secure when ordering as you know you have their guarantee of a refund if the third party you are ordering from doesn't deliver. This makes me happy and confident to shop with Amazon.”

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Posted 8 years ago

“Email & text updates of delivery status”

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Posted 8 years ago

“Always reliable, excellent customer services, quick delivery”

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Posted 8 years ago

“Having been a customer for 14 years I've always found Amazon has an efficient, easy to use service with good customer service. However, recently this wasn't the case after problems with a return/refund, but after emailing my problem they very promptly solved and went above and beyond to ensure an apology and solution had been made.”

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Posted 8 years ago

“Amazon always has what I'm looking for. Their order process is quick and fast, and their shipping is even faster!”

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Posted 8 years ago

“Very Quick Delivery with Prime... Next Day.. Very happy dealing with Amason.”

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Posted 8 years ago

“They took money from my credit card for some premium membership even i bought nothing from them.. They gave me my money back but thats not what i expecterd from this famous site”

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Posted 8 years ago

“Search, payment, delivery all so easy!”

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Posted 8 years ago

“Product arrived very quickly and was well packaged. Good value for money.”

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Posted 8 years ago

“Very easy website to navigate. Very competitive prices with mostly free delivery. Delivery time is accurate and speedy.”

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Posted 8 years ago

“Amazon always provide a fantastic range of options in terms of price and variety - their delivery charges are very reasonable & delivery is usually before the expected date.”

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Posted 8 years ago

“Prompt delivery even tho from China. Happy!”

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Posted 8 years ago

“plenty of choice”

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Posted 8 years ago

“Their return service is excellent, giving one confidence in buying, knowing that if there's a problem they will take the item back. Communication with Amazon is also efficient - although sometimes with a little language/accent problem. Since they increased their minimum spend for free shipping their pricing is perhaps not the keenest and the identification of the free shipping on eligible orders at checkout is, one would say, purposefully obscure.”

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Posted 8 years ago

“easy to navigate, plenty of options and details on products and suppliers, easy to order and feel safe making the transaction with them”

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Posted 8 years ago

“product choice and immediate availability”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,478 reviews