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Amazon UK Reviews

4.7 Rating 13,478 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,478 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Live Chat, Email, Telephone

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“Items always arrive the day after I make the order. This is wonderful as I am 88yrs and find shopping difficult these days.”
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Posted 8 years ago
“Always receive good service from Amazon, both when purchasing and when the items are delivered.”
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Posted 8 years ago
“Lots of choice, quick delivery.”
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Posted 8 years ago
“Great, quick service.”
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Posted 8 years ago
“The ordering system was very good as was their communication and delivery service to Australia. It has also been good when sending to the UK also.”
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Posted 8 years ago
“On a recent purchase I really needed the next day I was a little disappointed it didn't come on time. After contacting Amazon they informed me of the problem at their end, apologised and offered me some discount. I appreciate things happen and was really happy and impressed with the way they dealt with it. Good customer service I think goes along way.”
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Posted 8 years ago
“Amazon made me happy, because when I order stuff it often turns up before the expected delivery date.”
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Posted 8 years ago
“Very happy with all my purchases from amazon and marketplace. Quick and moatly free delivery, any problems are sorted fast.”
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Posted 8 years ago
“I recently purchased a chair believing it was a complete dining set. Although the marketing could have been clearer on the website, the ease and speed of the refund service was great and emails very curteous. Happy to shop there again:-)”
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Posted 8 years ago
“I prezzi sono davvero convenienti e la spedizione รจ rapida e affidabile!”
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Posted 8 years ago
“They had the books and electronic equipment which I wanted to buy as Christmas presents, and shipped them safely within record time.”
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Posted 8 years ago
“always excellent customer service and speedy delivery!!”
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Posted 8 years ago
“Good delivery well”
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Posted 8 years ago
“After discussing what we were going to do on Christmas eve, I found everything we needed on Amazon. From mulled wine spices to blackheads removing face mask.”
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Posted 8 years ago
“I have prime and they always deliver on time”
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Posted 8 years ago
“So easy to buy from as all your details are stored. Delivery is very quick too. My only reservation is buying clothing as returns are never as much fun!”
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Posted 8 years ago
“great servie”
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Posted 8 years ago
“They make the rerun process very easy. So far, if I've had a question about a product from a seller, I get an answer in a matter of minutes or within an hour.”
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Posted 8 years ago
“Super fast purchasing and fast delivery”
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Posted 8 years ago
“Very fast delivery so close to Christmas.”
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,478 reviews