Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,455 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

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4.7

Based on 13,455 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

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“Fantastic experience All done from home”

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Posted 4 years ago

“They are my first choice to purchase an item, they offer great prices and quick delivery, I've been a Prime customer for several years and can't fault them.”

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Posted 4 years ago

“I'm happy for good product”

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Posted 4 years ago

“Always good products available to buy in competitive prices. And if something is not up to your standards or simply doesn't work you can return it without the fuss.”

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Posted 4 years ago

“Always perfect and easy to use. The packaging system and delivery is superb.”

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Posted 4 years ago

“Purchased swan retro items for a gift, delivered the next day, packaged very well, absolutely beautiful items thank you”

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Posted 4 years ago

“very prompt delivery of parcel ordered one day here the next.”

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Posted 4 years ago

“Great prices and fast delivery”

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Posted 4 years ago

“They have the finest customer services I have ever come across”

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Posted 4 years ago

“They do have everything that you could possibly want, and I mean that. Your local hardware store does not so my go to place is amazon. Reasonable prices and quick delivery. I will suggest you find out were your item is coming from as China more than often slips itself in there then you have to wait an age for your item. I try and steer clear of anything being delivered from china having said that the items that I have received direct from there have been of good quality. Amazon Prime is a must for me, quick delivery great communications.”

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Posted 4 years ago

“Absolutely amazing”

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Posted 4 years ago

“I always shop on amazon, very reliable and punctual with my orders. They have great communication and support with the products. I would defenetly recommend amazon to anyone.”

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Posted 4 years ago

“This is such an amazing platform to find almost anything. I brought a year’s subscription during lockdown, my life was so much easier. No quibble returns immediate refunds. So helpful in the chat or they will ring you back. 10 out of 10”

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Posted 4 years ago

“Never have any complaints about Amazon”

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Posted 4 years ago

“Bought a pair of size 4 trainers for my kid who currently wears size 3. They fit perfectly. My kid found them very comfortable. Love to buy from Amazon as it protect consumers right. If it is not my fault, Amazon made the return very easy and free of charge.”

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Posted 4 years ago

“Great easy to use”

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Posted 4 years ago

“Quick reliable service”

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Posted 4 years ago

“Excellent services for fast delivery, Prime streaming and also Amazon Music. I cannot fault them”

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Posted 4 years ago

“Drivers ring the door bell not once but 5 or 6 times then repeatedly knock on the door so hard it frightens the living daylights out of you. The driver can’t wait 15 seconds for you to answer. Standard operation is to mash down the door then immediately leave the item on the door step and if your lucky a designated safe place. If you catch the driver they laugh at you with contempt or react as if they are angels doing you a favour. I have complained to Amazon 3 or 4 times but they are the ones triggering the behaviours of the drivers due to overload or insufficient time. I have stopped using Amazon for this reason and prefer to pay for delivery rather than pay to be treated with contempt”

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Posted 4 years ago

“we had no call to say parcels are her so what do these thick amazon driver do they leave my parcels out in the street when i gave delivery updates on it theses drivers are not nice at all lucky for us our neighbour found them in the street and gave us are parcels its our money your throwing around the streets not yours fed up with them doing wrong if you cant do the job get out of it and stay out so selfish drivers”

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Posted 4 years ago

Amazon UK is rated 4.7 based on 13,455 reviews