Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,455 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

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4.7

Based on 13,455 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

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“Fantastic service. I have completed all of my Christmas shopping by purchasing from small independent business. Superb handmade Christmas cards and presents. Thank you”

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Posted 4 years ago

“Very good service delivery arrived on time and the best thing was what I didn’t use I returned back and got full refund without any hassle in my bank account in just a few days after return ..very happy”

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Posted 4 years ago

“Fantastic easy to use”

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Posted 4 years ago

“Generally very good and efficient service. Some issues with broken items or not delivered at all.”

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Posted 4 years ago

“I have bought several items from Amazon and found them to be very tidy parcel wrapping and a speedy delivery.”

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Posted 4 years ago

“Iv never had any problem with delivery or returns.”

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Posted 4 years ago

“I love buying from Amazon because there is a wide choice of items to buy. I can navigate quickly on my phone or computer and know that delivery is quick and the service is great!”

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Posted 4 years ago

“Frequently order items both for business and personal, very competitive prices, easy to use website, variety of delivery options plus can have Prime, strong packaging. More often than not the first stop option for almost everything.”

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Posted 4 years ago

“Good service and offers. Good to use reviews.”

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Posted 4 years ago

“I had an order delivered a few hours ago, and it was very annoying to find out that package was open and contents of face creams might have been removed or tried by someone, thus hygiene danger. I contacted through chat, but could not help, because the package had not been delivered yet according to the system. The courier service ACRPI, is an abbreviation for the greek ELTA courier, that is the worst courier service in Greece, and they have made an exclusive deal, therefore will not order again. The ACRPI code name has been chosen to trick Greek clients who are familiar with this useless service.”

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Posted 4 years ago

“Everything I have been totally ripped off and out of pocket by £240 ... Amazon refuse to help... disgusting”

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Posted 4 years ago

“Everything arrives quicker than they say. Refunds are given very quickly, what more can I say?”

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Posted 4 years ago

“Pretty good alround apart from trying to con you into taking prime. I put something in the basket, hadn't even paid for it but somehow I was signed up for prime and now I need to cancel in 30 days. Shouldn't be allowed”

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Posted 4 years ago

“Favourite online Retailer. Always been better than eBay.”

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Posted 4 years ago

“Always reliable and arrives on time. Love Amazon”

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Posted 4 years ago

“Beware of Amazon drivers that that have no concept of road safety and total disregard for other road users safety. Luckily I have quick reactions or I would have been writing this from a hospital bed. I tried complaining to Amazon and they apparently have no way of knowing who the driver could have possibly been, even given the exact location and time of day. Unfortunately I was too shaken up to get registration number. It's a shame Amazon don't care that they employ reckless drivers.”

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Posted 4 years ago

“Excellent service, always have what i need”

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Posted 4 years ago

“Best one !”

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Posted 4 years ago

“The way postal services are today,it's all hit and miss. You can take time off from work to receive your package and it doesn't arrive. So annoying ! Amazon on the other hand, I find really good and for an extra premium payment, you can purchase as many items for the year for you and/ or your family delivered next day. Well worth it and so efficient especially this time of year. Thank You......”

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Posted 4 years ago

“Most of the time they’re pretty good. Although I’m finding it impossible to cancel Amazon music at £7.99 a month!”

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Posted 4 years ago

Amazon UK is rated 4.7 based on 13,455 reviews