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Amazon UK Reviews

4.7 Rating 13,477 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,477 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“Have placed quite a few orders through Amazon lately with no problems at all.”
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Posted 8 years ago
“They don't always offer a quality service on delivery times etc but customer service is usually quick to credit the account for prime membership.”
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Posted 8 years ago
“Simple to user, provides an accurate review and detail of the product I was purchasing.”
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Posted 8 years ago
“Prompt delivery”
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Posted 8 years ago
“Amazon have an amazing stock to choose from. Instead of driving to the shops and trudging around shops looking for what I want to buy, Amazon have a great selection with speedy delivery and if not satisfied with the purchase a full refund is available. Most of my home shopping comes from Amazon.”
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Posted 8 years ago
“I Love Amazon for everything!”
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Posted 8 years ago
“Love shopping with Amazon, very professional service, and with my prime membership all delivery services free”
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Posted 8 years ago
“The web site is very user friendly and to go back and forward from the sales page to the basket without losing any items. This is a very good feature as some online platforms, once you get to the basket, you cant return to the product pages if you want to buy something else or make a change to one of the products.”
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Posted 8 years ago
“ALLWAY S GOOD NO NEED TO SHOP AROUND THAY STOCK THE LOT YOU NAME IT THAY SALE IT ALL WAYS GOOD SERVICE AND PRICING”
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Posted 8 years ago
“Great service and quick delivery. Item well described.”
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Posted 8 years ago
“I use Amazon (Prime) a great deal (almost every day!) and I find it exceptionally easy to use and search for what I want. They have a good choice of items and I shop for all kinds of products from food items to clothing as well as books and technology.”
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Posted 8 years ago
“Quality products at value for money prices.”
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Posted 8 years ago
“I find amazon maybe one of the best places to purchase goods. The prices are reasonable. The distribution is great, unless it's Christmas time which is understable that things can take a Little bit longer to get to their destination, other than that I have no complaints, on the contrary Amazon is an easy website to understand and receive your goods in the time stated.”
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Posted 8 years ago
“They make shopping so easy”
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Posted 8 years ago
“I have bought all manner of goods via Amazon. They have become my default retailer to search for everything imaginable, from jewellery to vitamin supplements, bedlinen to pet supplies, books to novelty gifts.”
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Posted 8 years ago
“Fast shipping, prime is awesome, excelente product, excellent costumer service,”
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Posted 8 years ago
“Product quality is good n satisfied with customer care service”
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Posted 8 years ago
“always delivers. I seem to believe in this company more and more. So far it has never let me down and has always updated me on all the purchases that arrived, sometimes even before the stated time frame”
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Posted 8 years ago
“I made a purchase before Christmas, but unfortunately the item failed to arrive. I contacted Amazon, on a few occasions, they eventually resolved the situation by replacing the missing item, the last person I spoke with, I felt dealt with my concerns, and anxieties in a very professional and experience manner. Thankyou Christina jones”
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Posted 8 years ago
“Items arrived quickly and they were exactly as described!”
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,477 reviews