Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,450 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,450 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The web site is very user friendly and to go back and forward from the sales page to the basket without losing any items. This is a very good feature as some online platforms, once you get to the basket, you cant return to the product pages if you want to buy something else or make a change to one of the products.”

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Posted 8 years ago

“ALLWAY S GOOD NO NEED TO SHOP AROUND THAY STOCK THE LOT YOU NAME IT THAY SALE IT ALL WAYS GOOD SERVICE AND PRICING”

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Posted 8 years ago

“Great service and quick delivery. Item well described.”

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Posted 8 years ago

“I use Amazon (Prime) a great deal (almost every day!) and I find it exceptionally easy to use and search for what I want. They have a good choice of items and I shop for all kinds of products from food items to clothing as well as books and technology.”

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Posted 8 years ago

“Quality products at value for money prices.”

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Posted 8 years ago

“I find amazon maybe one of the best places to purchase goods. The prices are reasonable. The distribution is great, unless it's Christmas time which is understable that things can take a Little bit longer to get to their destination, other than that I have no complaints, on the contrary Amazon is an easy website to understand and receive your goods in the time stated.”

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Posted 8 years ago

“They make shopping so easy”

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Posted 8 years ago

“I have bought all manner of goods via Amazon. They have become my default retailer to search for everything imaginable, from jewellery to vitamin supplements, bedlinen to pet supplies, books to novelty gifts.”

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Posted 8 years ago

“Fast shipping, prime is awesome, excelente product, excellent costumer service,”

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Posted 8 years ago

“Product quality is good n satisfied with customer care service”

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Posted 8 years ago

“always delivers. I seem to believe in this company more and more. So far it has never let me down and has always updated me on all the purchases that arrived, sometimes even before the stated time frame”

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Posted 8 years ago

“I made a purchase before Christmas, but unfortunately the item failed to arrive. I contacted Amazon, on a few occasions, they eventually resolved the situation by replacing the missing item, the last person I spoke with, I felt dealt with my concerns, and anxieties in a very professional and experience manner. Thankyou Christina jones”

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Posted 8 years ago

“Items arrived quickly and they were exactly as described!”

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Posted 8 years ago

“As always brilliant online services and reasonably decent delivery. Although it's almost never next day delivery as they claim to be, which is disappointing.”

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Posted 8 years ago

“Reasonable prices, fast delivery. Helpful customer service when query was made.”

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Posted 8 years ago

“Great offer and quick delivery......5 star.”

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Posted 8 years ago

“my item was counterfeit”

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Posted 8 years ago

“I am a prime member and their delivery times are excellent and are mostly included .”

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Posted 8 years ago

“top site. prime is value”

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Posted 8 years ago

“As the biography says; it’s the Everything Store. Great prices, seemingly limitless stock and options. How did we survive pre-Amazon?”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,450 reviews