Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,455 Reviews

93 %

of reviewers recommend Amazon UK

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4.7

Based on 13,455 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery very efficient cost-effective products.”

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Posted 4 years ago

“I ordered an item on 18/06/2021 which was to be delivered by the 26th /28th. When the item had not arrived by 14/07/2021 I sort of gave up hope but complained to Amazon anyway. To my surprise, The seller (Alhambra Corp) phoned me on 15/07/2021 and assured me it was dispatched but a replacement would be sent immediately. On 17/07/2021 my order dropped through the letter box. So, thank you Adam (The Alhambra Corp spokesman) for restoring my trust in online shopping.”

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Posted 4 years ago

“No problems with service or products to date”

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Posted 4 years ago

“I have 2 year old twins and have subscribed to amazon's Mama baby wipes since 2019, they have never let me down and have been invaluable during these stressfull times. I think they are great.”

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Posted 4 years ago

“Good to use”

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Posted 4 years ago

“Never buy things from any DEALS or PROMOTIONS. You will never receive them. Amazon UK does not have a good inventory management system. They let thousands of people place the order when they only have less than 100 items. And the order gets stuck in status "we'll email you when available for dispatch". When you follow up for your items they will tell you to cancel your order and reorder. If you deny to do so you will basically end up wasting your time and energy because no matter how many times you call, you will get the same answer.”

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Posted 4 years ago

“I use amazon quite regularly. The prices are always very competitive plus you have the option of next day delivery if you're a prime member.”

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Posted 4 years ago

“Very nice and easy,good offer and quality”

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Posted 4 years ago

“Returning items during lockdown was a nightmare”

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Posted 4 years ago

“Excellent, great speedy delivery, great returns policy. & amazing range of products.”

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Posted 4 years ago

“Once you’ve bought via Amazon , that’s it ! Only interested in the sale , totally useless customer service , pay a bit more and shop elsewhere, be warned”

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Posted 4 years ago

“Excellent service as alway. Delivered before expected date. Thank you.”

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Posted 4 years ago

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Posted 4 years ago

“An excellent service.”

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Posted 4 years ago

“When I place an order for next day delivery which they say will arrive before 1pm that is what I expect. I do not expect on the day of arrival to find out that it could be delivered up to 10pm!! Is that not false advertising!!”

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Posted 4 years ago

“Always satisfied with buying items from amazon. It is easy to order and pay. I like that you can track your order. I once ordered and paid for an item, it never came, I wrote to amazon and they refunded me the money without any quibbles.”

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Posted 4 years ago

“Have never had any issues and always a prompt delivery.”

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Posted 4 years ago

“Excellent customer service and products”

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Posted 4 years ago

“My prime day order as a prime customer, was not delivered, it's delayed and maybe will arrive in 5 days time, for what I'm a prime customer then, and for what are you promoting prime day”

Amazon UK 1 star review on 23rd June 2021

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Posted 4 years ago

“Amazing service, so quick. Iv not had to go town for so long. Love amazon.”

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Posted 4 years ago

Amazon UK is rated 4.7 based on 13,455 reviews