Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,174 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,174 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time as promised. Well packed . Installed within the hour, no problems and looks fantastic.”

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Posted 7 years ago

“Easy to use service and good price!”

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Posted 7 years ago

“QUICK ,EFFICIENT RESPONSE”

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Posted 7 years ago

“Less than a week from ordering to delivery”

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Posted 7 years ago

“Easy ordering process, arrived exactly when it said it would via DPD. Can’t fault the transaction.”

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Posted 7 years ago

“The dishwasher was delivered swiftly, customer service was really good but very disappointed that courier company didn't unpack or take away packaging, even though we had paid for this - they didn't even get it into the house, we used our own trolley sack. That slightly ruined the experience for us as the packaging hung around for a week until bin day!”

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Posted 7 years ago

“Delivered in good time. Perfect for what I needed it for, it looks good when on.”

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Posted 7 years ago

“Brilliant speed of delivery. Product perfect”

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Posted 7 years ago

“Fantastic service good price and deliverefd on time. Highly recommend”

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Posted 7 years ago

“A very quick and efficient service and an excellent product would recommend”

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Posted 7 years ago

“Competitive pricing, easy to compare products and efficient delivery.”

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Posted 7 years ago

“Appliance was delivered ontime. We were kept informed of when driver would arrive”

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Posted 7 years ago

“Quick,Efficient,and worth trading with.10/10”

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Posted 7 years ago

“Item purchased was in excellent condition and arrived on time”

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Posted 7 years ago

“Firstly the sink I ordered was significantly cheaper than anywhere else which is always nice. I was not expecting the sink until later this month, but received an Email to say it had been dispatched but with the same date, so I contacted Appliances Direct to see if it could be delivered earlier they said they would try and it was delivered yesterday. It makes a change for a company to do what they say they will Well done and Thank you.”

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Posted 7 years ago

“Very helpful, efficient. Quick delivery”

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Posted 7 years ago

“Great prices with quick delivery all round great service”

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Posted 7 years ago

“Hassle free and everything as expected. Thanks”

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Posted 7 years ago

“Excellent service and delivery.”

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Posted 7 years ago

“Easy to use website, secure payment, prompt delivery. Recommended.”

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Posted 7 years ago

Appliances Direct is rated 4.2 based on 6,174 reviews