Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,174 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,174 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just a very good price & service 10/10”

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Posted 7 years ago

“Excellent service item and delivery. Thank you ever so much.”

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Posted 7 years ago

“Speedy delivery and very helpful delivery guys.”

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Posted 7 years ago

“The wine fridge we ordered arrived, works and appears to be good value. Appliance Direct were unable to deliver on the following day but repaid the prompt service charge immediately without fuss and delivered on an agreed date subsequently.”

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Posted 7 years ago

“Delivery of fridge was within the advised time slot. The old fridge was removed and the new one put in position with care.”

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Posted 7 years ago

“better than average prices, known manufacturers, prompt delivery, professional delivery service”

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Posted 7 years ago

“We have been searching for a new bbq and we found one on Tesco but I I found the same one in appliances direct which I've never use before so I was a bit worried but they was great delivery charge was great price and all the updates for delivery was very helpful I would recommend to anyone”

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Posted 7 years ago

“Excellent delivery drivers John & Phil ensured arrival and installation of washing machine all went smoothly.”

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Posted 7 years ago

“Delivery was on time and delivery team unwrapped, checked the appliance and re-wrapped as we were not installing it immediately. Very good service”

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Posted 7 years ago

“Great product. Super fast delivery and every was very easy.”

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Posted 7 years ago

“Told us when fridge/freezer would arrive and were spot on. Very conscientious and pleasant delivery men. Very good service.”

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Posted 7 years ago

“The price And how wuick delivery was”

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Posted 7 years ago

“Very happy with our new Garden furniture, delivered on time and placed in the garden by the delivery men . Thank you and we will order from you again .”

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Posted 7 years ago

“on time delivery and the removal of all packaging”

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Posted 7 years ago

“Lovely sink. Was perfect for us and looks stylish. Better than we could find in any store”

Appliances Direct 5 star review on 23rd May 2018

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Posted 7 years ago

“Goods arrived in time and in good condition”

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Posted 7 years ago

“Great service and great goods as discribed”

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Posted 7 years ago

“The service we received in the shop was excellent and the delivery men were exceptional”

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Posted 7 years ago

“The product arrived in perfect condition and at precisely the agreed time. Helpful customer service response when I was obliged to rearrange the original delivery date.”

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Posted 7 years ago

“Great service ,no problem to order over the phone,arrived on the day when I asked for and all 7 items were cheaper than anyone else”

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Posted 7 years ago

Appliances Direct is rated 4.2 based on 6,174 reviews