Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,327 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,327 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast next day delivery.”

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Posted 4 years ago

“Dehumidifier arrived next day as ordered. Great service. So far so good.”

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Posted 4 years ago

“Amazing service, quick delivery, great price...you saved our Christmas! Fridge broke 23rd Dec, found mini fridge 4pm as main fridge not being replaced until 29th, it arrived 9am the next morning! So happy! You honestly saved our Christmas, Thank you!!”

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Posted 4 years ago

“Best unit for dehumidifier. Very quiet. Great light system and easy to use.”

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Posted 4 years ago

“customer service superb. Appliance delivered on time, no damage at all and at an excellent price. Wouldn’t hesitate to recommend”

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Posted 4 years ago

“Customer service, price of goods were both excellent. Delivery was expensive but under the circumstances of needing delivery Christmas Eve and only having ordered the day before I was prepared to pay.”

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Posted 4 years ago

“Fantastic service provided. Item was for my elderly parents and the service was second to none. Everybody was very helpful and my parents were over the moon with the professionalism of all individuals...thank you...A1 in my eyes”

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Posted 4 years ago

“Excellent as always.Next day delivery on Christmas'Eve! And cheapest price!”

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Posted 4 years ago

“Had a delay,but arrived the next day,AND without asking was refunded the next day payment. Absolutely Class Act. Will be using them again AND recommending them to friends. NB *STOP *USING *AMAZON Go with Appliances Direct !”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Excellent service driver informed me of delivery time the dryer was unpacked and placed were I wanted it and took away the wrapping, two very polite efficient delivery men, I was very pleased with the service I got.”

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Posted 4 years ago

“Excellent as always.Next day delivery on Christmas'Eve! And cheapest price!”

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Posted 4 years ago

“Ordered a gas hob a few days before Christmas and it arrived when it was expected. Brilliant service”

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Posted 4 years ago

“Blown away by the speed of response. Ordered early evening and it was with me first thing next morning. Well done!”

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Posted 4 years ago

“customer service great, delivery exactly as promised. Thank you”

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Posted 4 years ago

“Very impressed with this company. My TV was delivered days before the estimate, and even got a call from them telling me it was on its way. I would definitely use them again. Incredible service. And I love my TV.”

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Posted 4 years ago

“Happy with my purchase works well , the delivery was a bit longer than I was told but due to Xmas holidays it was to be expected so overall very happy with the service I received thanks”

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Posted 4 years ago

“Bought this because my oven stopped working day before Christmas eve 😒, So someone suggested buying was worried at 1st not knowing if it works or if it will cook a Christmas roast but all worries went, This product was easy to understand and made a lovely Christmas dinner 😊”

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Posted 4 years ago

“Brilliant service, fast efficient and very helpful. I especially liked the phone call to ask if everything was ok.”

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Posted 4 years ago

“Great service, easy to order, quick and informative delivery schedule”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,327 reviews