Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,148 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,148 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Price /Quality and Fast delivery”

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Posted 4 years ago

“Delivery lads were polite and very helpful and clean and tidy. Thank you 🌝”

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Posted 4 years ago

“Best price for the washing machine I chose, delivery easy to pick and COVID-secure. Kept me well informed and up to date. Would def use again.”

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Posted 4 years ago

“Awesome service and value”

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Posted 4 years ago

“Very pleased with order, Delivery spot on, a pleasure to deal with and will use again.”

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Posted 4 years ago

“Really easy to order, delivery was quick and I was kept informed of where it was and time of delivery”

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Posted 4 years ago

“Excellent service thanks”

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Posted 4 years ago

“Very quick delivery and a good price for a dehumidifier.”

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Posted 4 years ago

“Prompt and efficient service. Excellent quality product.”

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Posted 4 years ago

“Oven arrived when they said it would. I am very satisfied with it. Delivery was very efficient and professionally carried out. Thank you.”

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Posted 4 years ago

“Excellent prompt delivery service, thank you”

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Posted 4 years ago

“Very quick postage and item was £30 cheaper than anywhere else . Bought a Kitchenaid coffee maker , lovely piece of kit .”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Really easy to use website, found exactly what I was looking for. Easy to see comparisons. And I had the option of next day delivery which I needed after my washing machine broke down. Fabulous”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Great service, dehumidifier arrived a day early.”

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Posted 4 years ago

“I bought Dyson V7. Very pleased with price and very prompt delivery Thank you”

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Posted 4 years ago

“Ordered late on a Saturday, item delivered on the Monday morning, very quick delivery . Have bought from appliances direct before and have no issues with any items bought.”

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Posted 4 years ago

“It's as good and the same as the Bush tumble dryer I sold last year.”

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Posted 4 years ago

“Very nice equipment and a very prompt service, thank you.”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,148 reviews