Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,327 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,327 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website, easy to use. Simple checkout. Arrived pretty fast, I set the dehumidifier to work straight away again simple to use and is so much better than I thought. You can leave it on ad it automatically turns off and on when needed. I love it.”

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Posted 4 years ago

“Came very quickly and was impressed by the delivery service. Happy to be able to get a five year warranty too, which is the reason I chose Appliances Direct over other forms which did not offer such a long warranty.”

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Posted 4 years ago

“information concerning delivery was virtually immediate and continued until actual delivery several days later: perfect!”

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Posted 4 years ago

“All good and speedy delivery appliance so far so good I think good value”

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Posted 4 years ago

“Very quick and easy process. Have used them a few times now for business purposes. Had help from Paul T, who is a representative and he was very informative and helpful and made my life alot easier.”

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Posted 4 years ago

“Product was exactly as advertised and delivery was very quick, despite it being Christmas. No issues, thank you.”

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Posted 4 years ago

“Really good service easy to order on line gave a good delivery date and a good and on delivery was a 3 hour delivery time which was on time too really good experience for my first time”

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Posted 4 years ago

“Ordered cooker Hood it arrived the next day and perfectly in the time slot allocated. Superb service !!”

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Posted 4 years ago

“After 50 days without an oven because of the . . . . by the Insurance Company with your help and advice ( very understanding and sensitive lady) l selected my new oven and arranged delivery. The whole process took only 22hrs. Thank you, thank you so much.”

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Posted 4 years ago

“Easy ordering, great choice of products and fantastic customer service. Arrived exactly when we expected and robustly packaged. We love our new microwave.”

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Posted 4 years ago

“Very good service quick delivery”

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Posted 4 years ago

“Good price and straight forward transaction delivered through the Amazon delivery mechanism.”

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Posted 4 years ago

“Ordered the Item just before Christmas, it was delivered as promised between Christmas and New Year, It's not being installed until Mid January so I can't comment on it'd performance, it looks good thought!”

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Posted 4 years ago

“I was kept informed of delivery time and my freezer was delivered spot on time. Good price and very pleased with performance.”

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Posted 4 years ago

“East ordering, great communication and arrived quickly.”

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Posted 4 years ago

“Delivery was a day late but I was informed. Overall, happy with the driver, happy with the product, happy with Appliances Direct.”

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Posted 4 years ago

“Customer service was excellent and also the delivery was spot on i have nothing but praise for Appliances Direct”

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Posted 4 years ago

“Delivery was excellant, delivered next day even though only two days before xmas, price was good compared to other similar devices, and machine worked well. Only one small complaint is that on/off light is not very bright or visable and difficult to see whether on or off. Would use the service again. Gary.”

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Posted 4 years ago

“Bought a bbq it was delivered exactly on time with very helpful staff and kept up to date with every movement. Would not hesitate to use again.”

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Posted 4 years ago

“Ordered Sunday afternoon, delivered before 9am Monday morning excellent service , thanks”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,327 reviews