Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,415 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,415 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, quick delivery, cctv system as described in perfect condition, best online price I found for the set. Would use again for sure.”

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Posted 5 years ago

“Got fridge /freezer and mini oven at a great price after googling around . Both were delivered the next day for £10. The fridge/freezer I was given an hour slot in the morning that item would be delivered in . The mini over was delivered by amazon so no time slot . Felt that £5 delivery per item was a good deal. Very happy with both products.”

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Posted 5 years ago

“I ordered one day and received my goods the next day. Wonderful service.”

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Posted 5 years ago

“Excellent service delivered on time as stated , would recommend appliances direct to any one”

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Posted 5 years ago

“Impressive service...”

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Posted 5 years ago

“The product I wanted was at the best price I found online. It cost £9.99 to get it the next day but I thought it was worth paying. The delivery was on time and it arrived in perfect condition.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Best price for the product I wanted and it came in perfect condition very quickly”

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Posted 5 years ago

“Took delivery of the humidifier within 36 hours of ordering. Excellent product and service”

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Posted 5 years ago

“Excellent service and a prompt delivery - difficult to see how it could be improved on.”

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Posted 5 years ago

“Unbelievable service from Appliances Direct. Placed an order 1900 hrs New Years Day. I then taken delivery 08:30 the very next day. Remarkable Appliances Direct. 100% I would use again. Thank you.”

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Posted 5 years ago

“Competitive prices; comprehensive product descriptions and next day delivery. Great.”

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Posted 5 years ago

“Everything was easy, progress and delivery was exactly as you said. One of the few companies I can say that has never let me down - professional, trustworthy and reliable. Thank you”

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Posted 5 years ago

“No messing, ordered and delivered, no fuss. Couldn`t be bettered.”

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Posted 5 years ago

“Brilliant communications and delivery was very prompt- the dehumidifier is great too.”

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Posted 5 years ago

“Very quick delivery, good price.”

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Posted 5 years ago

“Ordered after 4pm with next day delivery option. Received confirmation within seconds of payment going through, and was kept informed throughout the process. Item arrived quickly and safely, is of good condition and works well. Thank you”

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Posted 5 years ago

“Excellent service, prompt delivery, excellent product, will definitely shop with Appliances Direct again.”

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Posted 5 years ago

“Order quickly sorted . Payment easy. Delivery faster than expected despite Christmas and Corvid19. Well packaged. Great service. Thank you Appliance Direct Staff.”

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Posted 5 years ago

“excellent service , competetive price , quick delivery.”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,415 reviews