Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,327 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,327 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good range of products, keen pricing and prompt delivery.”

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Posted 4 years ago

“Bought 2 glass radiators Excellent delivery So pleased Thank you”

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Posted 4 years ago

“I was very pleased with my cooker hood it was a very good price.It was easy to install and looks very stylish the lights are lovely and bright”

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Posted 4 years ago

“Value for money easy web site to choice from Super fast delivery.”

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Posted 4 years ago

“Ordered new kettle and within 24hrs received . Very happy and satisfied”

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Posted 4 years ago

“Overnight delivery and telephone confirmation was very professional and reassuring just before Christmas”

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Posted 4 years ago

“Ordered and delivered within days despite it being just a few days before Christmas. Fair price and good service including the friendly delivery driver. Thank you!”

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Posted 4 years ago

“Three days before Christmas my oven died. Appliances direct had one at a decent price and it was delivered two days later, to Scotland. Could not ask for better service.”

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Posted 4 years ago

“Fantastic service. The first hob I ordered wasn’t suitable for our electrical connection (my mistake). I returned this product with ease, received a refund quickly & had fast delivery on my next hob. I am delighted with my product & customer care. Thank you.”

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Posted 4 years ago

“Fantastic service”

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Posted 4 years ago

“Bought an AEG induction job. Ordered it at night. They delivered it next day. Good price. Good product. No hassle. Will def use them again”

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Posted 4 years ago

“Reliable and freezer working wonderfully. Will use again:)”

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Posted 4 years ago

“Competitively priced. Very pleased with the Apple Ear pods purchased as a last minute surprise gift. Staff very eager to please and responded to our queries promptly. Would recommend this company”

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Posted 4 years ago

“Brilliant service two days before Christmas as my oven blow up and didn't know how I was going to cook the dinner, definitely know were to go in the future (life savers) many thanks deana 😉”

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Posted 4 years ago

“It is a very good investment However the sound need time to used to it.”

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Posted 4 years ago

“Great experience throughout. Old microwave/combination oven broke 2 days before Christmas. Looked at web site , found what we wanted, delivered in 24hrs . Just superb. Will definitely use again. No problem.”

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Posted 4 years ago

“Nice service Responding always replying,easy to pay delivered fast,price is reasonable”

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Posted 4 years ago

“Good price and very prompt delivery, even just before Christmas. Perfect!”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Easy to order and pay. Prompt delivery. Good value. Will use again”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,327 reviews