Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,414 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,414 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price ,came on time ,delivery people helpful”

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Posted 5 years ago

“Ordered a mobile air conditioning unit. Price was £150 down on what were going to pay for it last year. Order process was very easy, great updates as to progress of our order then delivered way in advance of projected delivery date. Havent tried the product yet but it was selected for us by a friend with a commercial air conditioning company so sure it will be as top as he says it will.”

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Posted 5 years ago

“Great product. Great service. Quick Delivery”

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Posted 5 years ago

“First class service”

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Posted 5 years ago

“Delivery of washing machine was to the back door. Old machine picked up from back door too. The delivery/pickup was done politely and with respect to our property and to the current Covid restrictions.”

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Posted 5 years ago

“Great price order made Boxing Day delivery 2 days later Good products choice Very happy with delivery company and delivery information Thank you”

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Posted 5 years ago

“Customer service second to none. Delivered fridge freezer on Christmas Eve as our old one had broken down the day before! Price also a lot cheaper than elsewhere. Delivery drivers really helpful and polite.”

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Posted 5 years ago

“Extremely quick delivery. We are very pleased with our new dehumidifier - it has solved our window condensation problem.”

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Posted 5 years ago

“Very prompt delivery and working perfectly. Best price I could find for this dehumidifier so happy in every respect.”

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Posted 5 years ago

“Very happy with what we got delivered and came very quickly as well”

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Posted 5 years ago

“Very rapid delivery over the christmas period, excellent product”

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Posted 5 years ago

“Excellent service an fast delivery .. will be using again 👍🏽”

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Posted 5 years ago

“Emailed to ask if they could bring the dryer early, I agreed. Excellent service.”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“Found the product I wanted at the right price! Simple to order, kept updated, 5*”

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Posted 5 years ago

“Good all the way from ordering to delivery”

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Posted 5 years ago

“easy website did click and collect no problems at all”

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Posted 5 years ago

“Super quick delivery”

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Posted 5 years ago

“Excellent Tel manner”

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Posted 5 years ago

“Great service. Delivered during allocated time slot. Driver called 20 minutes before. Helpful and professional delivery men. Thank you.”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,414 reviews