Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,624 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,624 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery and very satisfied with the product.”

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Posted 8 years ago

“*Placed order by phone, no problem. *Found warehouse in Elland,no problem. *Member of staff polite, checked details on computer, no problem. *Wait for item to reach reception took a little longer than expected, apologies from reception staff member. *Freezer appears to be working well.”

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Posted 8 years ago

“Fast delivery and item just as described. Will use again”

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Posted 8 years ago

“Would use again”

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Posted 8 years ago

“Great service as stated next day and early in the morning”

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Posted 8 years ago

“Good choice of appliances, Fair pricing. Good aftersales communication. I would happily recommend and will be checking them out again when I need a new appliance.”

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Posted 8 years ago

“Would definitely buy again no problems at all with product and delivery”

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Posted 8 years ago

“You did exactly as it said 'on the tin' - Thank you for your speedy and efficient service.”

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Posted 8 years ago

“First class service”

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Posted 8 years ago

“I found that appliances direct had a very good range of products that I was looking for at very good prices and good service for delivery. The guys that delivered my dish washer could not of been more helpful so all in all I am very happy with the service I received.”

Appliances Direct 5 star review on 18th September 2018

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Posted 8 years ago

“We're very happy we could find a "made in the UK" product that was exactly what we were looking for. Delivery was quick and precisely on time.”

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Posted 8 years ago

“Very easy to deal with and delver on time to the wright spot very helpful and good appliances.”

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Posted 8 years ago

“Excellent customer service, easy to navigate Website, good prices, good delivery and excellent communication throughout.”

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Posted 8 years ago

“Simple to use, good service, no hassle, nice delivery person.”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Communication and delivery excellent. Arrived at the time scheduled. Would definitely recommend”

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Posted 8 years ago

“Item failed to be delivered and absolutely no contact. According to Appliances Direct item has been despatched,yet Hotpoint have no record of this order? Assuming this is a scam and have contacted bank for refund. Will never use this company again and urge others not to.”

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Posted 8 years ago

“Fast delivery and good product, working fine.”

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Posted 8 years ago

“Great services . Easy to order, in stock, quick to deliver. Kept in touch. Good product, just right.”

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Posted 8 years ago

“No problem the delivery men took my old machine even though they had to come upstairs to deliver the one and take the old one. I however had to bring the new washer into the kitchen and i eventurally got the bolts of the back of it. I managed to set it up myself and it works a dream. Thank you .”

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Posted 8 years ago

Appliances Direct is rated 4.2 based on 6,624 reviews