Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,624 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,624 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

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“Fast delivery good quality item. Thanks”

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Posted 8 years ago

“Good quality products, excellent customer service by staff.”

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Posted 8 years ago

“Great product. As described. Good price. No reply on customer enquiries.l but other than that I'm very happy.”

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Posted 8 years ago

“Very pleased with our tumbledryer and dishwasher , very quick delivery within 2 days of ordering.”

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Posted 8 years ago

“They are good. Quick delivery. But there are much to improve. Website isn’t clear about return and refund policy and website does not show a free customer services number. When you place an order and payment is gone though, you don’t get an order number immediately after the payment clearance. But they still good and prices are less than others. I’ll recommend.”

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Posted 8 years ago

“Super product and very quick service, will use this company again.”

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Posted 8 years ago

“We found the whole process simple and straightforward. The information on the website is simple in the front page, but the other pages are comprehensive enabling you to short list your items and check the fit etc from the short list. The task of placing the order was simple and it was nice to be able to truly choose a delivery date rather than be told when was to receive it. This was important as we were replacing an oven that needed to be removed. The pickup of the old appliance is a sensible price, a lot cheaper than some councils charge these days. I have used appliances direct before and based on this experience I will use them again in the future”

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Posted 8 years ago

“Bought a Cubot camera from this company cheaper than I could have got it from China. The bonus being I collected it 4 miles from home.”

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Posted 8 years ago

“I purchased a Grade B Pixel 2 smartphone. It is like brand now. No scratches, nothing. Fully operation for half price. That was my first purchase & i'm very satisfied so far.”

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Posted 8 years ago

“Very good delivery information on time, helpful delivery men”

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Posted 8 years ago

“Very friendly helpful delivery team”

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Posted 8 years ago

“Once on the ball, were on the ball, then fast service”

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Posted 8 years ago

“Huge range of products, good prices and easy to use website”

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Posted 8 years ago

“Brilliant service would definitely use again”

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Posted 8 years ago

“Delivery of appliance and fixture good, ordering on the internet took a long frustrating time.”

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Posted 8 years ago

“Easy ordering system. Prompt delivery appliance arrived the next day. Pleasant, helpful delivery drivers.”

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Posted 8 years ago

“Easy, quick and faultless. A dream to deal with.”

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Posted 8 years ago

“Excellent company. Item was in stock and delivery was on time to the day and hour.”

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Posted 8 years ago

“Excellent product with very good service.”

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Posted 8 years ago

“Hassle free transaction, good communication, item arrived on the expected day and time. Very happy with the service.”

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Posted 8 years ago

Appliances Direct is rated 4.2 based on 6,624 reviews