Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,584 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,584 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After a very bad experience with a rival firm I can only praise Appliance direct for the excellent service we received. I would purchase from them in the future and advise any of my friends to use this firm”

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Posted 8 years ago

“Great product excellent communication, friendly & very helpful delivery team.”

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Posted 8 years ago

“Found internet site easy to use and informative. The product purchased (Humidifier) was delivered quickly and safely by courier and trackable. Product looks good , works well and is a stylish addition to the home.”

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Posted 8 years ago

“Cheaper than other stores selling the exact same product”

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Posted 8 years ago

“Delivery was quick and efficient. I was updated regularly by email re. the status of my order and I was happy with the quality of the laundry bin I received.”

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Posted 8 years ago

“Prompt delivery and item exactly as adverticed. Good price.”

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Posted 8 years ago

“Order correct, promptly delivered, good communication”

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Posted 8 years ago

“Black glass cookerhood Arrived on time, packaged very well & great value for money. we would definitely recommend to family and friends for your outstanding service.”

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Posted 8 years ago

“From ordering to delivery very good service kept well informed on delivery date. Delivery men polite and helpful would highly recomend”

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Posted 8 years ago

“Great selection excellent price quick delivery..... no issues”

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Posted 8 years ago

“Good service, quick response and follow up but unfortunately original delivery date not met but revised one 10 days later was. Friendly service on phone.”

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Posted 8 years ago

“Great service from ordering to delivery! My tumble dryer arrived on time and I'm very happy! Thanks!”

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Posted 8 years ago

“This order was delivered on time with no fuss, We have not used this appliance yet so i cannot comment on how good it is”

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Posted 8 years ago

“Bought through appliances direct for their next day delivery, except it wasn't. waited in all day did not hear a thing. As website says item could be delivered up to 8pm i did not call until 8pm at which point the lines were closed. When i did call they said the delivery could not be made on the arranged day and that they had left a message on my answer phone, except they didn't. Advice to future customers, if you can wait a few extra days go somewhere else as i wouldn't rely on their next day delivery(John Lewis similar price when allowing for delivery costs)”

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Posted 8 years ago

“Cheapest price on the net, kept me fully informed throughout the ordering and delivery process, very pleased with the product. Couldn’t ask for more”

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Posted 8 years ago

“The blender arrived at the correct time. There was a part missing, but this was dealt with quickly and efficiently.”

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Posted 8 years ago

“Very prompt and efficient”

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Posted 8 years ago

“I needed a dehumidifier looked every were for one ,but was also expensive, until I saw appliance direct found the one that I liked also good price ,I have now a dehumidifier it works and happy with it !!!!!!!”

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Posted 8 years ago

“The order arrived on time and the applience is very good.”

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Posted 8 years ago

“Goods delivered on time and in good condition, great communications meant I didn’t stay in all day.”

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Posted 8 years ago

Appliances Direct is rated 4.2 based on 6,584 reviews