Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,617 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,617 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

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“Great service, good delivery information and fast service”

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Posted 5 years ago

“Easy purchase.....good price in line with other suppliers...good email communication right up to delivery. Delivery on time too. I would recommend”

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Posted 5 years ago

“Excellent service delivered as promised”

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Posted 5 years ago

“Great service - next day delivery - great driver - no faults at all - took old appliance away”

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Posted 5 years ago

“Great product and price. Item received quicker than expected. Highly recommended”

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Posted 5 years ago

“Order and delivery ok but didn't appreciate my phone ringing 5 days in a row prior delivery to sell me extra warrant etc despite me telling them not to.”

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Posted 5 years ago

“Not only does it look good it is excellent our bungalow was doing my head in keep cleaning moisture of the windows sometimes 3 times a day. Pluged it in turned it on next morning not one wet window. WOULD DEFO RECOMMEND”

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Posted 5 years ago

“Delivery service was good considering the Christmas bank holidays. Item well packaged and as per description. Was pleased to see that new batteries provided with the remote control. Will use again.”

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Posted 5 years ago

“First class service from odering to delivery.”

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Posted 5 years ago

“A fridge-freezer was ordered mid afternoon with next day delivery. It was dispatched on time with courier details supplied. Tracking system was first rate and item arrived as scheduled after accurate updates during its journey. Excellent purchasing and delivery system, and item has matched all product details and description at a competitive price.”

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Posted 5 years ago

“excellent service from start to finish”

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Posted 5 years ago

“Delivered on time on problems”

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Posted 5 years ago

“Great prices, fast delivery - perfect.”

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Posted 5 years ago

“Delivered next day - item (oil filled radiator) - very warm, heats our summer house very well - would highly recommend.”

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Posted 5 years ago

“Excellent service andvrsoud deliver”

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Posted 5 years ago

“Great service ,quick delivery highly recommended”

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Posted 5 years ago

“Next day delivery despite not paying for it. Product as advertised.”

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Posted 5 years ago

“Good product for a good price ✔️ Delivery was extremely fast ✔️ Office team were extremely helpful ✔️ Appliances Direct are a good company; I would recommend to friends and family.”

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Posted 5 years ago

“Ordered a Beko fridge freezer, very prompt service, good customer service over the phone, arrived the following day charge was more. Delivery guy was very pleasant and helpful my only disappointment was when the charge for the phone call came through, was just under £4 for for a 6-minute call 🤔”

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Posted 5 years ago

“Fast delivery. Excellent packaging.”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,617 reviews