Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,533 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,533 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good very please, easy to use online service, delivery was prompt and ahead of scheduled”

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Posted 5 years ago

“Excellent service. Ordered and delivered in three days.”

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Posted 5 years ago

“Great price excellent service good delivery , nice one”

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Posted 5 years ago

“Prompt delivery, and really good value for money, very impressed, would definitely buy from them again.”

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Posted 5 years ago

“Excellent service, quick delivery and pleased with product. Communication good throughout”

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Posted 5 years ago

“Great price, delivered within 2 days of ordering. Can't complain about the product or service. Thanks”

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Posted 5 years ago

“Very quick and friendly service. Delivery slot was 2 hours and they came when they said. Very pleased”

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Posted 5 years ago

“Appliances direct a god send.very quick delivery and very good prices,,shall be using there services again....”

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Posted 5 years ago

“Very happy with the service given.”

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Posted 5 years ago

“The website was really easy to use with a great range of products. I ordered our Bosch kettle on the evening of Friday 25 December and it was delivered promptly on the morning of Tuesday 29 December in a timed delivery slot. Great service all round!”

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Posted 5 years ago

“Ordered online, delivery next day. Perfect!”

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Posted 5 years ago

“Friendly efficient service and delivered on time. Recommend.”

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Posted 5 years ago

“Fantastic service. Placed order on the Monday delivery on the Tuesday Could even track the courier to know exactly when delivery would be. Will defo be using this company again for my electronic equipment. Well done guys”

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Posted 5 years ago

“Excellent fast service. The parcel had no unnecessary additional packaging so no piles of cardboard and plastic for me to dispose of.”

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Posted 5 years ago

“Good delivery up our steps and good contact made. Friendly drivers.”

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Posted 5 years ago

“Rubbish still not received my item after paying for next day and rescheduling with the courier 3 times no reply from customer services either🤬”

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Posted 5 years ago

“Just what i wanted in a chest freezer”

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Posted 5 years ago

“Very fast delivery even over New Year. Tv is fine, too early to comment on reliability.”

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Posted 5 years ago

“Very swift seervice and delivery. Most impressed”

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Posted 5 years ago

“Well priced and fast delivery”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,533 reviews