Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,617 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,617 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simply transaction quick delivery very pleased, just surprised there was just an address label but no Delivery Note attached”

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Posted 5 years ago

“It was a pleasure to deal with such a very efficient and knowledgeable member of staff . The product was well packed and protected from any damage. .With the delivery as promised with a very polite delivery driver one can only give the whole experance 10 out of 10”

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Posted 5 years ago

“Very quick and efficient delivery good price”

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Posted 5 years ago

“Great price, next day delivery, even though I ordered quite late, friendly and helpful delivery chaps. Top effort.”

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Posted 5 years ago

“Very efficient and fast service. Would recommend to anyone”

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Posted 5 years ago

“Extremally professional company with great service all round.”

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Posted 5 years ago

“Good price and arrived on the stated date .”

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Posted 5 years ago

“really happy for the service &delivery everything was on times.”

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Posted 5 years ago

“Great communication, delivery within 24 hours and thoroughly pleased with products.”

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Posted 5 years ago

“Ordered one day arrived the next and received regular updates. The delivery guys were really helpful also. Thanks for a great service,”

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Posted 5 years ago

“Ordered and delivered in 48 hours and that was with free postage and in the middle of a covid crisis can’t ask for better”

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Posted 5 years ago

“i was amazed that i ordered it late and i still got it the next day. The dehumidifier works like a charm and is well worth the money spent.”

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Posted 5 years ago

“Good service and product”

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Posted 5 years ago

“The appliance we purchased was delivered in a short lead time. The men that delivered it were very helpful and courteous. I will order again from them.”

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Posted 5 years ago

“Came when they said they would,item is great good value does the job.Would by from them again.”

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Posted 5 years ago

“Excellent Service”

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Posted 5 years ago

“Happy to receive our dishwasher quickly. We like the choice of finding a high quality product for a good price.”

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Posted 5 years ago

“Great product and excellent price . Size perfect and laundry setting so useful. Can’t fault delivery very prompt”

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Posted 5 years ago

“Super fast delivery over the Christmas period, thank you!”

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Posted 5 years ago

“Exellent service yet again, ordered my tumble dryer at 3pm it arrived 8.30 next morning.”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,617 reviews