Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,617 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,617 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

Visit Website

Write Your review

Tell us how Appliances Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a new dishwasher. Cost was cheaper than others. Very easy online after looking at all reviews and info. Arrived 3 days early and was contacted before arrival by text. Its all fitted and brilliant. Even orders its own dishwasher tablets.”

Helpful Report

Posted 5 years ago

“Very competitive price, and speed of delivery was effectively quicker than going to a retailer locally. Will definitely look to your company for future products.”

Helpful Report

Posted 5 years ago

“Very pleased with our dehumidifier Delivery was spot on Would definitely order from Appliances Direct again.”

Helpful Report

Posted 5 years ago

“Got what we wanted at a great price delivery was brought forward at no extra cost to us also time slot for delivery spot on”

Helpful Report

Posted 5 years ago

“Great service super fast delivery and very good prices”

Helpful Report

Posted 5 years ago

“would use again, i ordered a oven ,it arrived only a couple of days later ,very good service ,”

Helpful Report

Posted 5 years ago

“Had what I wanted at a price I could afford. Delivered on time.”

Helpful Report

Posted 5 years ago

“Bought a condenserless 10,000 btu room heater/cooler advertised as great for all round use only to find out when fitted it doesn’t work. Customer services state that it’s too cold outside for it to heat the room and suggest I buy another heater to heat the room up so their unit will start to work..,! What’s the point in buying their £600 unit..... it also pools water down the back of the unit onto my nice new wood flood. Appliance Direct are refusing a refund as past the 14 day limit and state in the small print it’s only rated to 7degrees to work... how can they advertise a unit as a ‘great all year round heater/cooler’ when it won’t operate in the 3 winter months........... customer services also state after that the unit shouldn’t be used as the primary room heat source, the description on their website certainly doesn’t mention that...... I’ve had to buy another unit that does the job as it’s a home office and needs to warm to work in. Avoid these cowboys. Customer services are a joke.”

Helpful Report

Posted 5 years ago

“Very happy cleared condensation in Unheated conservatory efficiently.Noise level ok but blows out cool air which is to be expected. Would recommend and item delivered a few days early.”

Helpful Report

Posted 5 years ago

“The heater we ordered came the following day unexpectedly which was very good service”

Helpful Report

Posted 5 years ago

“Im very pleased with your service. We have ordered a number of items from you over the years and once again great service, great communication, incredibly fast next day delivery, cheery courier driver, 5 stars for all. The dehumidifier is great too !”

Helpful Report

Posted 5 years ago

“Excellent Product at a reasonable price & fast delivery.”

Helpful Report

Posted 5 years ago

“Fast delivery, easy to set up & keeps my home toastie”

Helpful Report

Posted 5 years ago

“A great service, I ordered online on 31st December and they rang me on 1st January to tell me they could deliver on 2nd January. A great product.”

Helpful Report

Posted 5 years ago

“Very fast delivery, item perfect! Thank you”

Helpful Report

Posted 5 years ago

“Delivered as promised. Dehumidifier is working well. Thankyou”

Helpful Report

Posted 5 years ago

“Quick ,reliable, dead on time slot,would recommend Apppliancez Direct,yes 10 out of 10”

Helpful Report

Posted 5 years ago

“Exactly as described and unbelievably fast delivery!”

Helpful Report

Posted 5 years ago

“Good price , very quick delivery, in fact they got it to me a week early.”

Helpful Report

Posted 5 years ago

“All in order”

Helpful Report

Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,617 reviews