Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,617 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,617 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

Visit Website

Write Your review

Tell us how Appliances Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick efficient service”

Helpful Report

Posted 5 years ago

“what a machine excellent work wonders excellent customers relation .We dis expect only the best Daniel Rouah”

Helpful Report

Posted 5 years ago

“Very quick and efficient service, very happy with item I purchased”

Helpful Report

Posted 5 years ago

“Prompt service kept us in the loop. Delivered 3 days early.”

Helpful Report

Posted 5 years ago

“Easy website to follow, great prices and really swift delivery.”

Helpful Report

Posted 5 years ago

“Product arrived as stated and in a good condition. No issues at all.”

Helpful Report

Posted 5 years ago

“Found the Samsung Tv I wanted via the website Had a great experience from start to delivery Sales order process brilliant Text and e mail to confirm delivery Phone call 30 mins before delivery when driver was on way Staff that delivered very polite and couldn’t do enough to help Will definitely use again as Greta service from start to finish”

Helpful Report

Posted 5 years ago

“Fantastic service super fast and great delivery staff top marks all round will defo be using them again all the tracking app is fantastic 👍”

Helpful Report

Posted 5 years ago

“Purchased 10L dehumidifier for my 3 bed bungalow. It collects the moisture but it significantly lowers the temperature of the house. I ran it overnight for few days and now my whole family is suffering from cold due to this. The weather is already very cold and this machine is making the house even colder. No idea why it was not mentioned anywhere that this dehumidifier blows cold air and lowers the room temperature significantly.”

Helpful Report

Posted 5 years ago

“Prompt service, kept me updated and delivered ahead of time”

Helpful Report

Posted 5 years ago

“The first thing I have select the number 5 of the stars is was the trust I have had from Appliance direct, this is very important to me and I hope this trust continue and expand their trust to everyone?”

Helpful Report

Posted 5 years ago

“Great result shopping with Appliances Direct, excellent service. Was amazed how quickly my order was processed. The dehumidifier sucks all the moisture out of my bungalow and no more condensation on the windows. Would recommend the MEACO 10L to everybody. Superb.”

Helpful Report

Posted 5 years ago

“Good service and quick delivery”

Helpful Report

Posted 5 years ago

“Amazing quick delivery of a very good product”

Helpful Report

Posted 5 years ago

“Good price and a speedy delivery. All you really need”

Helpful Report

Posted 5 years ago

“Bought a new tumble dryer and collection of old. Delivery was quick of the tumble dryer, but on setting it up, it appears to be broken. The delivery team refused to collect my old machine as it was "someone else's job". Two weeks later, I have had little response from customer service, my old machine is still sat in the driveway awaiting collection, and I have a broken Tumble Dryer that I can't use. Not good.”

Helpful Report

Posted 5 years ago

“Good price and fast delivery”

Helpful Report

Posted 5 years ago

“Good fast service”

Helpful Report

Posted 5 years ago

“Excellent service and fast delivery”

Helpful Report

Posted 5 years ago

“I bought a Meaco 12L Low Energy Dehumidifier to help with severe condensation issues in a 3 bedroom bungalow. It has helped to eliminate condensation on windows and general humidity issues in the property. I keep it on set at 55 all day in winter (just when necessary in summer, but usually overnight) and set it at 35 when drying washing indoors. It dries the washing brilliantly. I think we will always have some condensation, but I think this little machine is a life safer if you have condensation issues. It is reasonably cheap to run and worth it for the results. Price, communication and delivery all excellent. Recommended.”

Helpful Report

Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,617 reviews