Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,617 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,617 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

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“Great product No noisy and easy to wash ..”

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Posted 5 years ago

“Great price and delivery on the day stated. Only issue was the delivery slot was 8am to 8pm so had to arrange to be in for the full day and the delivery arrived just after 4pm. Other than that Great service.”

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Posted 5 years ago

“Excellent overall service. Will surely come back again.”

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Posted 5 years ago

“We ordered a dehumidifier which was very competitively priced and in stock. Delivery was prompt and we were impressed with the item and service from Appliances Direct. Would definitely order from this site again.”

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Posted 5 years ago

“Great prices and good choice of high quality goods. Fast delivery”

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Posted 5 years ago

“Arrived as informed on time and product as expected so no need to return.”

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Posted 5 years ago

“Excellent service and very quick. Good value. Will use again”

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Posted 5 years ago

“Everything worked according to plan. very efficient”

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Posted 5 years ago

“Great service. Quick processing. Regular updates on delivery. Brad the delivery driver took extra time to get it to my 81 yr old aunties door on the first floor. Great product.”

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Posted 5 years ago

“Was cheapest for the iRobot Roomba 671 we could find. Quick delivery, almost next day delivery (ordered Saturday Night, delivered Tuesday) which was very pleasant to find. Fact there are physical stores so a bit more trust there.”

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Posted 5 years ago

“My goods arrived quickly and were well packaged. The driver was pleasant and polite. Wouldn't hesitate to order from them again. x”

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Posted 5 years ago

“Excellent product at a good price, delivered next day although 5 day delivery was quoted. Package was undamaged.”

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Posted 5 years ago

“Everything was very professional. Goods as described, delivery drivers very good and had time for a little chat, bad weather that day but they were still on time.”

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Posted 5 years ago

“Quick delivery, great price.”

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Posted 5 years ago

“I ordered a dehumidifier and l was very happy with process, updates on my delivery was helpful and it arrived earlier than l expected.”

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Posted 5 years ago

“Excellent service and value for money”

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Posted 5 years ago

“Delivered really quickly and the dehumidifier works very well.”

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Posted 5 years ago

“Great service all round. Easy to order and delivery was quick with lots of updates.”

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Posted 5 years ago

“Bought a TV recently, got a message to pick up a day earlier than given which was Great. Had Quite a wait at Depot to pick up but the lady on the desk was really helpful and apologetic for my wait, environment was Covid safe and staff were personable with their expectations whilst in store which was Great to experience”

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Posted 5 years ago

“Immediate delivery. Easy to order. Excellent service.appliance is exactly as expected.”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,617 reviews