Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,532 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,532 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“would use again, i ordered a oven ,it arrived only a couple of days later ,very good service ,”

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Posted 5 years ago

“Had what I wanted at a price I could afford. Delivered on time.”

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Posted 5 years ago

“Bought a condenserless 10,000 btu room heater/cooler advertised as great for all round use only to find out when fitted it doesn’t work. Customer services state that it’s too cold outside for it to heat the room and suggest I buy another heater to heat the room up so their unit will start to work..,! What’s the point in buying their £600 unit..... it also pools water down the back of the unit onto my nice new wood flood. Appliance Direct are refusing a refund as past the 14 day limit and state in the small print it’s only rated to 7degrees to work... how can they advertise a unit as a ‘great all year round heater/cooler’ when it won’t operate in the 3 winter months........... customer services also state after that the unit shouldn’t be used as the primary room heat source, the description on their website certainly doesn’t mention that...... I’ve had to buy another unit that does the job as it’s a home office and needs to warm to work in. Avoid these cowboys. Customer services are a joke.”

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Posted 5 years ago

“Very happy cleared condensation in Unheated conservatory efficiently.Noise level ok but blows out cool air which is to be expected. Would recommend and item delivered a few days early.”

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Posted 5 years ago

“The heater we ordered came the following day unexpectedly which was very good service”

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Posted 5 years ago

“Im very pleased with your service. We have ordered a number of items from you over the years and once again great service, great communication, incredibly fast next day delivery, cheery courier driver, 5 stars for all. The dehumidifier is great too !”

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Posted 5 years ago

“Excellent Product at a reasonable price & fast delivery.”

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Posted 5 years ago

“Fast delivery, easy to set up & keeps my home toastie”

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Posted 5 years ago

“A great service, I ordered online on 31st December and they rang me on 1st January to tell me they could deliver on 2nd January. A great product.”

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Posted 5 years ago

“Very fast delivery, item perfect! Thank you”

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Posted 5 years ago

“Delivered as promised. Dehumidifier is working well. Thankyou”

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Posted 5 years ago

“Quick ,reliable, dead on time slot,would recommend Apppliancez Direct,yes 10 out of 10”

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Posted 5 years ago

“Exactly as described and unbelievably fast delivery!”

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Posted 5 years ago

“Good price , very quick delivery, in fact they got it to me a week early.”

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Posted 5 years ago

“All in order”

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Posted 5 years ago

“Delivery received earlier than expected.”

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Posted 5 years ago

“Delivery driver could not be faulted”

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Posted 5 years ago

“Easy ordering and prompt delivery. Informed at all times of delivery time”

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Posted 5 years ago

“Good value and delivery date suit our requirements. Delivery arrived on time despite difficult weather conditions”

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Posted 5 years ago

“Very happy with service. Delivery was quick even over the festive period with all the lockdowns in place. Best price I could find as well. A+”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,532 reviews