Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,617 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,617 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent value and delivered on time COVID rules in place would definitely use again”

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Posted 5 years ago

“Appliance as described and arrived on time. Excellent up to the minute contact with the delivery company.”

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Posted 5 years ago

“Had the model we wanted. Next day delivery. Delivered on time by polite staff. Woukd definitely use again.”

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Posted 5 years ago

“Excellent service, both on line and with delivery.”

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Posted 5 years ago

“Fantastic service and very pleased with the product.”

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Posted 5 years ago

“Like clockwork Very pleased”

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Posted 5 years ago

“Arrived quickly, punctual, safe delivery.”

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Posted 5 years ago

“Easy to order online, follow up call fantastic. Delivery brilliant. I would definitely recommend this company.”

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Posted 5 years ago

“Ordered by lunchtime and delivered by 9am the following morning!”

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Posted 5 years ago

“On time, only hitch was not able to install because of Covid, but did lift the dryer into the house for us.”

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Posted 5 years ago

“Cheaper than buying direct from manufacturer (Ebac); delivered quicker than manufacturer able to offer and able to dispose of existing Ebac dehumidifier which Ebac were unable to do. Advised date and time of delivery, able to track delivery and product arrived on time, undamaged - everything excellent.”

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Posted 5 years ago

“everything satisfactory, thanks.”

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Posted 5 years ago

“Product works. Good delivery. Pleasant bloke. Competitive price.”

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Posted 5 years ago

“Product is a thing of beauty and seems to be working perfectly. Delivery was on time, but only one guy and it really needed two as I had paid for my old fridge to be taken away and I found myself having to help lift it down the outside steps (after having to move it across the kitchen and hall to the door myself because no one allowed inside due to Covid) I am a 60 year old woman and it was at the limits of my strength so it wasn't ideal.”

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Posted 5 years ago

“Great service and delivery was quicker than quoted, product i purchased is excellent. Overall no complaints and would definitely consider buying from them again”

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Posted 5 years ago

“Bought from Appliance Direct before. Delivered the following day from ordering. Would definatly recomend.”

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Posted 5 years ago

“Well priced, good stock availability, easy order process, fast delivery.”

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Posted 5 years ago

“Excellent. Order acknowledged quickly. Good delivery cost. Given delivery time and that was met. Cheerful driver.”

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Posted 5 years ago

“Everything worked efficiently”

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Posted 5 years ago

“Great product, does a fantastic job controling the damp, very happy we bought it.”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,617 reviews