Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,531 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,531 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

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“Very straightforward and efficient service. Would use again recommend.”

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Posted 5 years ago

“Happy with my new de humidifier from Appliances Direct which arrived very quickly. Still awaiting details of the 5 year guarantee thou .”

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Posted 5 years ago

“Arrived on the day specified and actually arrived earlier than I was expecting”

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Posted 5 years ago

“Customer friendly service, efficient in time delivery.”

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Posted 5 years ago

“Second television I have bought from hear, had a slight issue excellent customer service (turned out remote needed resetting) will continue to use and recommend”

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Posted 5 years ago

“Great service, very quick and efficient”

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Posted 5 years ago

“Quick and simple purchase, delivered ahead of expectation. I was a bit concerned on reading some reviews, but no problems, no snags over here”

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Posted 5 years ago

“Ordered an oil heater very satisfied with service and delivery Heater works very well also.”

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Posted 5 years ago

“Website easy to use, clear communication in emails from Appliances Direct and delivery process was smooth and quick at a time when other suppliers were not delivering to Northern Ireland due to Brexit implementation.”

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Posted 5 years ago

“Quick and easy and problem free to deal with.”

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Posted 5 years ago

“Promised and paid for Next working day delivery. arrived 2 days later. Asked for a reduction in delivery cost, No response. Product okay but wouldn't deal with them again due to poor customer service.”

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Posted 5 years ago

“From start to finish we were impressed with this company. Excellent service. We would definitely recommend our family and friends.”

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Posted 5 years ago

“Really pleased with our new ice maker! Delivery as expected! Thank you!!”

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Posted 5 years ago

“Easy to order. Quick to arrive. Packaging intact. Dehumidifier working well. Very happy.”

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Posted 5 years ago

“Great product No noisy and easy to wash ..”

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Posted 5 years ago

“Great price and delivery on the day stated. Only issue was the delivery slot was 8am to 8pm so had to arrange to be in for the full day and the delivery arrived just after 4pm. Other than that Great service.”

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Posted 5 years ago

“Excellent overall service. Will surely come back again.”

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Posted 5 years ago

“We ordered a dehumidifier which was very competitively priced and in stock. Delivery was prompt and we were impressed with the item and service from Appliances Direct. Would definitely order from this site again.”

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Posted 5 years ago

“Great prices and good choice of high quality goods. Fast delivery”

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Posted 5 years ago

“Arrived as informed on time and product as expected so no need to return.”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,531 reviews