Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,617 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,617 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery. I had problems printing invoice but Alyanna in customer services replied to my email quickly and sent me a PDF 👍”

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Posted 5 years ago

“Good product. Delivery on time. Friendly delivery staff. Would use again.”

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Posted 5 years ago

“Fast delivery and a great product and very helpful call centre staff”

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Posted 5 years ago

“the delivery driver lied . saying my old appliances would be collected. They never were. Will not be using Appliances direct again.”

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Posted 5 years ago

“Very happy dealing with this company, the dehumidifier is really good, very pleased with it. It arrived the day after it was ordered which was very quick. Would recommend this company.”

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Posted 5 years ago

“Excellent company. Never realised the disparate amount of products they have. This time we purchased a cooker hood. Polished and sleek! Will be back for other products for sure”

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Posted 5 years ago

“delivered on time. Helpfull crew. Would recommend them.”

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Posted 5 years ago

“Excellent service, price points and prompt delivery. Can’t fault them. Peter (south London)”

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Posted 5 years ago

“Delivered as promised well done”

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Posted 5 years ago

“Wide range of products to choose from. Prompt delivery.”

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Posted 5 years ago

“good product delivered on time”

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Posted 5 years ago

“reliable good service. and friendly advice.”

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Posted 5 years ago

“Good service quick delivery would use again”

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Posted 5 years ago

“Prompt delivery”

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Posted 5 years ago

“Very very efficient!!”

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Posted 5 years ago

“Dehumidifier arrived in good time, well packaged and in perfect condition. 10/10 service would definitely buy from them again.”

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Posted 5 years ago

“No problem with your service & dealing with my delivery problem with an explanation , However this item ( 40771166 ) has still not been deliverd from ordering it on 30/12 2020 . It may be a good idea to warm customers outside the UK of Custome delays causing late delivery times. Many thanks . Peter Yates.”

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Posted 5 years ago

“Paid extra to receive next day.Ordered in the evening and received next morning .”

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Posted 5 years ago

“Good price, well packaged, fast delivery would happily use again”

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Posted 5 years ago

“Quick delivery, very happy with my new dehumidifier!”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,617 reviews