Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,617 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,617 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a fridge freezer on Thursday and delivered Saturday. Hugely helpful delivery couriers for elderly customers. Couldn’t have asked for more. Fabulous service and excellent price.”

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Posted 5 years ago

“great servive all round”

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Posted 5 years ago

“Where do I start but wow! I ordered my de-humidifyer 10am Sunday morning and it was delivered 10am Monday morning and I live the other end of the country to them. I cannot recommend this company bighly enough, great service even in these trying times. Well done Aplliances Direct.”

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Posted 5 years ago

“Great website, excellent value for money Great products, can’t fault the company, Keep up the good work.”

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Posted 5 years ago

“I ordered a dessicant dehumidifier & it was very straightforward. It arrived when it was supposed to & no problems with delivery. Fantastic value for money, would recommend.”

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Posted 5 years ago

“Very efficient fast service. Delivery was good and fridge is perfect.”

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Posted 5 years ago

“Ordered (standard delivery) Sunday afternoon and delivered Tuesday 👍”

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Posted 5 years ago

“very happy with speed of service, information etc”

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Posted 5 years ago

“Smart Radiator arrived more quickly thank I expected and does the job superbly. My only criticism, and it is very minor, is that the appliance could do with a means of dimming the light.”

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Posted 5 years ago

“Shopped around on the internet for the best price for the item I required , then rang up had a chat then ordered the next day on the internet the washing machine was delivered the day after , a perfect service , Thanks and would use again David”

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Posted 5 years ago

“Delivered really quickly”

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Posted 5 years ago

“very speedy service”

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Posted 5 years ago

“All good, dishwasher delivered as expected and when specified. Will use again (if the price is right!)”

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Posted 5 years ago

“Admittedly I bought a refurb but still an excellent price and TV as new! Next day delivery with updates to let you know when it would be delivered. Very happy with product!”

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Posted 5 years ago

“Value for money. Was kept informed every step of the way about my order and when it would be delivered. Delighted with my new oven. On day of delivery we had 6 inches of snow. The driver couldn’t get onto our estate so he put our order on a a barrow and wheeled it down to our house to ensure we didn’t miss our order. Now that’s what I call service.”

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Posted 5 years ago

“excellent service and delivery. very pleased with my humidifier, good product and good price.”

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Posted 5 years ago

“Very happy with the item I bought and speed of delivery. Courier was polite and helpful”

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Posted 5 years ago

“Very good communications and quick delivery - plus cost competitive”

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Posted 5 years ago

“Simple straight forward transaction and collection”

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Posted 5 years ago

“Website easy to navigate, items delivered quickly and good communication. Good prices compared to other sites.”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,617 reviews