Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,617 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,617 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quick delivery (ordered 1/01/21 delivered following day) as arranged. Dehumidifier is working well and I am happy with the price paid. cannot fault on this basis.”

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Posted 5 years ago

“trouble finding the address at first, the driver was polite and very helpfull ,very good service, will use you again.”

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Posted 5 years ago

“Excellent service, arrived the next day and great little product”

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Posted 5 years ago

“Price good. Excellent communication re. delivery”

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Posted 5 years ago

“Great product, great price, great service equals 1 happy customer!”

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Posted 5 years ago

“Very good customer service. I made a mistake on my order and a refund was sorted real quick and new one arrived the next day. Top job”

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Posted 5 years ago

“Great price, quick delivery, no issues at all”

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Posted 5 years ago

“All ok so far. I was told by delivery HQ that coming 7th Jan between 1300hrs and 1500hrs but they rang at 1130 to deliver!”

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Posted 5 years ago

“very good service”

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Posted 5 years ago

“Excellent service and prompt delivery.”

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Posted 5 years ago

“Excellent service and prompt delivery along with a great price”

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Posted 5 years ago

“Perfect delivery Excellent service Thanls”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Ordered an induction hob from them and had it professionally installed and checked after installation . The next day whilst using it, it cracked. Contacted customer services with photos and they have said it must have been done whilst installing,(practically calling me a liar). Hamza from Customer services said in an email he tried to call me but no calls came to me or my home number so I'm afraid I'm not the liar. After a few emails to and from I'm stuck with a dangerous induction hob that can only be partly used.... Shysters”

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Posted 5 years ago

“This dehumidifier is exactly as described. It works extrememly well and arrived quickly. Well packaged and very good price.”

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Posted 5 years ago

“Not the cheapest (some other companies cost £2 less) but order and delivery were both effected perfectly.”

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Posted 5 years ago

“the dehumidifier is really good, very pleased with it fast delivery”

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Posted 5 years ago

“Quick delivery and great product”

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Posted 5 years ago

“Quick delivery and easy to use website.”

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Posted 5 years ago

“Excellent service got the product earlier than expected”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,617 reviews