Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,532 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,532 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product arrived as stated and in a good condition. No issues at all.”

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Posted 5 years ago

“Found the Samsung Tv I wanted via the website Had a great experience from start to delivery Sales order process brilliant Text and e mail to confirm delivery Phone call 30 mins before delivery when driver was on way Staff that delivered very polite and couldn’t do enough to help Will definitely use again as Greta service from start to finish”

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Posted 5 years ago

“Fantastic service super fast and great delivery staff top marks all round will defo be using them again all the tracking app is fantastic 👍”

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Posted 5 years ago

“Purchased 10L dehumidifier for my 3 bed bungalow. It collects the moisture but it significantly lowers the temperature of the house. I ran it overnight for few days and now my whole family is suffering from cold due to this. The weather is already very cold and this machine is making the house even colder. No idea why it was not mentioned anywhere that this dehumidifier blows cold air and lowers the room temperature significantly.”

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Posted 5 years ago

“Prompt service, kept me updated and delivered ahead of time”

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Posted 5 years ago

“The first thing I have select the number 5 of the stars is was the trust I have had from Appliance direct, this is very important to me and I hope this trust continue and expand their trust to everyone?”

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Posted 5 years ago

“Great result shopping with Appliances Direct, excellent service. Was amazed how quickly my order was processed. The dehumidifier sucks all the moisture out of my bungalow and no more condensation on the windows. Would recommend the MEACO 10L to everybody. Superb.”

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Posted 5 years ago

“Good service and quick delivery”

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Posted 5 years ago

“Amazing quick delivery of a very good product”

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Posted 5 years ago

“Good price and a speedy delivery. All you really need”

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Posted 5 years ago

“Bought a new tumble dryer and collection of old. Delivery was quick of the tumble dryer, but on setting it up, it appears to be broken. The delivery team refused to collect my old machine as it was "someone else's job". Two weeks later, I have had little response from customer service, my old machine is still sat in the driveway awaiting collection, and I have a broken Tumble Dryer that I can't use. Not good.”

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Posted 5 years ago

“Good price and fast delivery”

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Posted 5 years ago

“Good fast service”

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Posted 5 years ago

“Excellent service and fast delivery”

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Posted 5 years ago

“I bought a Meaco 12L Low Energy Dehumidifier to help with severe condensation issues in a 3 bedroom bungalow. It has helped to eliminate condensation on windows and general humidity issues in the property. I keep it on set at 55 all day in winter (just when necessary in summer, but usually overnight) and set it at 35 when drying washing indoors. It dries the washing brilliantly. I think we will always have some condensation, but I think this little machine is a life safer if you have condensation issues. It is reasonably cheap to run and worth it for the results. Price, communication and delivery all excellent. Recommended.”

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Posted 5 years ago

“Ordered a new dishwasher. Cost was cheaper than others. Very easy online after looking at all reviews and info. Arrived 3 days early and was contacted before arrival by text. Its all fitted and brilliant. Even orders its own dishwasher tablets.”

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Posted 5 years ago

“Very competitive price, and speed of delivery was effectively quicker than going to a retailer locally. Will definitely look to your company for future products.”

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Posted 5 years ago

“Very pleased with our dehumidifier Delivery was spot on Would definitely order from Appliances Direct again.”

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Posted 5 years ago

“Got what we wanted at a great price delivery was brought forward at no extra cost to us also time slot for delivery spot on”

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Posted 5 years ago

“Great service super fast delivery and very good prices”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,532 reviews