Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,630 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,630 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service, great communication, fast delivery, great product at an affordable price!”

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Posted 8 years ago

“tumble dryer I purchased is great as was the punctual delivery and customer service.”

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Posted 8 years ago

“Very impressed, delivery as expected. Was notified of the time of delivery and called on the day. Delivery drivers took the television into the room required and helped unpack before checking to ensure it was in perfect condition and taking photos of the tv.”

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Posted 8 years ago

“The delivery was on time as expected and we were kept informed about the time regularly. The delivery men struggled to get the over up the stairs, and could have been a bit less rough-shod. We expected a gas hose to be delivered with the oven, but none was.”

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Posted 8 years ago

“Excellent all round service, great products at a good price with fast reliable delivery. Will definitely use again . 5 out of 5 .”

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Posted 8 years ago

“Delivered as expected. Great product. Cheaper than elsewhere. No problems. Would definitely use again. Thanks”

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Posted 8 years ago

“I will be using this company for my next purchase - blooming dishwasher has packed up now!”

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Posted 8 years ago

“Excellent price. Excellent service..... Perfect!”

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Posted 8 years ago

“Good service, great price compared to other retailers”

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Posted 8 years ago

“Washing machine it’s self is great. Instillation and recycling not great didn’t do either because they didn’t want to turn the water off so I was told I could only have half my money back for something that didn’t exists.”

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Posted 8 years ago

“.....................”

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Posted 8 years ago

“product specs. were very good. liked the prices and delivery was spot on.”

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Posted 8 years ago

“nice online layout easy to find what we needed. Delivery was spot on time. On the downside did not like the hard sell cover plan phone call next day.”

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Posted 8 years ago

“Great service start to end. All as advertised and delivered on time by two happy to help guys. Will use this company again.”

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Posted 8 years ago

“Very professional from the time of ordering until delivering”

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Posted 8 years ago

“Service was excellent, cannot fault the communication and delivery process and delivery happened on the day and at the time advised. Will reserve judgement on the appliance itself for later.”

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Posted 8 years ago

“The item I ordered wasn't delivered to South Normanton on time for me to pick up One of the office managers came down and put it on express delivery before lunchtime the day after or offered out of pocket expenses to go up to Huddersfield to fetch it The item was delivered by 11.30 the next day Excellent customer care, thanks very much”

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Posted 8 years ago

“Communication from Appliances Direct was very good concerning the status and delivery for the order. The delivery team arrived early and were very helpful.”

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Posted 8 years ago

“Great service and delivery was on time”

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Posted 8 years ago

“Quick efficient at a good price and fast delivery.”

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Posted 8 years ago

Appliances Direct is rated 4.2 based on 6,630 reviews