Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,628 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,628 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a galaxy s8+. Low price and quick delivery.”

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Posted 8 years ago

“Very polite friendly and helpful”

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Posted 8 years ago

“Great service, delivered in time scale. Will definitely use again”

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Posted 8 years ago

“Delivery men could not have been more helpful. I would certainly recommend Appliances Direct.”

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Posted 8 years ago

“Did exactly what they said on the tin. I paid the extra for express delivery and it arrived iwithin the time slot stayed. It was positioned where I wanted it and checked for damage. Couldn’t be happier with the service”

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Posted 8 years ago

“Only company to promise delivery within 2-3 days and kept to that promise. When you have to replace a broken appliance this is really important other companies could only manage 10-14 days. Very pleased delivery very professional and quick.”

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Posted 8 years ago

“Delivery men were polite, got my washer up the stairs and fitted it with no problems.”

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Posted 8 years ago

“Good range of state of the art products at competitive prices. Knowledgeable staff”

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Posted 8 years ago

“very good service and speedy delivery, will definitely look to them next time I need a large appliance.”

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Posted 8 years ago

“Brilliant service. Excellent product. Fast delivery.”

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Posted 8 years ago

“Easy ordering online. Paid for next day delivery, given two hour time slot and a phone call with 30minutes notice. Delivery chaps very courteous.”

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Posted 8 years ago

“No problems at all, men lifted the fridge into kitchen & we took it from there. Removed all packaging & they were there right on time. Very happy.”

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Posted 8 years ago

“Great price. Great service”

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Posted 8 years ago

“Excellent service, telephoned to see what delivery would be suitable. Contacted us before delivery giving an exact delivery time. Brought appliance into kitchen and were very polite and helpful. Would highly recommend this company.”

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Posted 8 years ago

“Having a job getting my free dishwasher tablets”

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Posted 8 years ago

“Easy to order, found exactly what I wanted a pre-assembled bathroom cabinet, (dont do flat pack !!!) super fast delivery couldn't believe it delivered in less than 24 hours , will def use again/recommend .”

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Posted 8 years ago

“Absolutely delighted not only with the product and quality but the complete ease of the transaction ... can not recommend high enough ! - product quality stunning - price .. amazing - email correspondence perfect - delivery .. spot on And no assembly!”

Appliances Direct 5 star review on 30th August 2018

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Posted 8 years ago

“excellent service, price and delivery what else needs said!”

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Posted 8 years ago

“Every thing about order for a new washer/drier was done exactly as we had hoped for. The new machine was delivered exactly on time and the delivery men were polite and courteous, they even unpacked the machine and left it in the exact place e for me to install.well done to all involved, we will recommend appliances direct to all and sundry./”

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Posted 8 years ago

“Service and delivery good only one thing the sink does not come with fixing brackets which cost on average about £20 Could’ve brought the sink for one or 2 pound small but with brackets so not much of a bargain as I thought”

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Posted 8 years ago

Appliances Direct is rated 4.2 based on 6,628 reviews