Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,151 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,151 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

Visit Website

Write Your review

Tell us how Appliances Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very efficient company to deal with. Ordered 2 items and they came very promptly.”

Helpful Report

Posted 4 years ago

“Very easy to order and prompt delivery. Would buy from them again”

Helpful Report

Posted 4 years ago

“Great price, great product, exactly what I was after , very quick delivery couldn’t be happier with the service thank you 😀”

Helpful Report

Posted 4 years ago

“Excellent service, can't fault them, both fast and efficient”

Helpful Report

Posted 4 years ago

“Very pleased with my new dishwasher. Really quiet and washes brilliantly. Great delivery service and good communication from appliances direct regarding delivery. Very salisfied”

Helpful Report

Posted 4 years ago

“Dehumidifier arrived within a couple of days of ordering. Arrived well packaged and it works very well.”

Helpful Report

Posted 4 years ago

“Great service from initial call and delivery fully recommended”

Helpful Report

Posted 4 years ago

“No problems delivered on time carefully installed excellent .”

Helpful Report

Posted 4 years ago

“Excellent service. Purchased Sunday and delivered the following day. The item we purchased was competetivlyl priced and was received well packaged and in good condition. Overall, I couldn’t ask for better service. Thank you.”

Helpful Report

Posted 4 years ago

“Good price swift service very helpful”

Helpful Report

Posted 4 years ago

“I have made repeat purchases from Appliance Direct. The latest was a dehumidifier for a cottage. It came 2 days after placing the order at the best price, 20 pounds cheaper than the next best deal. Tenant is very happy. I am most happy. Well done Appliances Direct.”

Helpful Report

Posted 4 years ago

“Item arrived next day.... excellent service ... would use again...😊”

Helpful Report

Posted 4 years ago

“Good price and quick to deliver.”

Helpful Report

Posted 4 years ago

“Easy to order great prices and great delivery people”

Helpful Report

Posted 4 years ago

“Very happy with the oven and delivery”

Helpful Report

Posted 4 years ago

“I have bought three kitchen appliances from Appliances Direct and each time have enjoyed a broad choice of produce, excellent cusomer service and prompt, safe delivery.”

Helpful Report

Posted 4 years ago

“excellent prompt service”

Helpful Report

Posted 4 years ago

“Very promt service, kept me informed all the way, would use them again”

Helpful Report

Posted 4 years ago

“The service was amazing. We were kept informed exactly as promised. The 2 delivery men couldn’t have been kinder and more helpful. Would definitely recommend appliances direct.”

Helpful Report

Posted 4 years ago

“Very efficient, providing all services as promised.”

Helpful Report

Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,151 reviews