Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,328 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,328 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

Visit Website

Write Your review

Tell us how Appliances Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Service and delivery next day Product is very good and well worth a recommend”

Helpful Report

Posted 5 years ago

“We needed a dehumidifier urgently - we ordered after lunch and it arrived next morning. Brilliant service and a competitive price. Very pleased with our purchase.”

Helpful Report

Posted 5 years ago

“Good communication throughout and quick delivery, wouldn't hesitate to use again, thanks.”

Helpful Report

Posted 5 years ago

“Great communication, kept up to date at all stages of purchase.”

Helpful Report

Posted 5 years ago

“Easy to order, speedy delivery, great product. Exactly as it should be. Thank you.”

Helpful Report

Posted 5 years ago

“Unfortunately we had to cancell the order but AD returned our money within a week. Sorry and thank you.”

Helpful Report

Posted 5 years ago

“Good price and fast delivery”

Helpful Report

Posted 5 years ago

“Very prompt service. I could not believe how quickly it was delivered especially so near Christmas and Covid.”

Helpful Report

Posted 5 years ago

“well done. recommended.”

Helpful Report

Posted 5 years ago

“Great Price and very quick delivery”

Helpful Report

Posted 5 years ago

“good price -good service, although a delay in delivery this was due to the manufacturer rather than Appliances Direct, and we were kept informed throughout. It was difficult to find a fridge freezer with ice making facility that was not a large American design as we had a limited space to fit it, but the Liebherr was perfect. Delivery was excellent as there were a few problems getting the appliance through the door, but the delivery agents were very helpful.”

Helpful Report

Posted 5 years ago

“Exellent communication and helpful, presentable and accommodating delivery persons. Will definitely buy from this company again”

Helpful Report

Posted 5 years ago

“our new cooker hood/extractor was delivered very quickly , great price and quality”

Helpful Report

Posted 5 years ago

“Very good service. I was advised when my order was to arrive. Arrived when stated.”

Helpful Report

Posted 5 years ago

“The service was great, ordered one day and received the next day, thank you”

Helpful Report

Posted 5 years ago

“Can't fault Appliance Direct. I was kept in the loop with emails and phone calls about the delivery and it was delivered exactly when they said it would be. Would use them again.”

Helpful Report

Posted 5 years ago

“Very happy with product. I ordered this on a Sunday evening, it was delivered Tuesday and I did not pay for next day delivery”

Helpful Report

Posted 5 years ago

“Delivery was swift and well tracked. The Air conditioning unit was well packed and came with everything you needed. Very pleased with the service.”

Helpful Report

Posted 5 years ago

“Very prompt delivery. No problems at all. Thanks”

Helpful Report

Posted 5 years ago

“Brilliant company”

Helpful Report

Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,328 reviews