Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,150 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,150 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent prompt service. i had no problems from ordering to delivery.”

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Posted 4 years ago

“Excellent experience, from placing the order, confirmation call 1 hour later and delivery all perfect! Yet to test appliances but any ovens are better than none right now!! Thank you! Oh and super speedy delivery!”

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Posted 4 years ago

“Good value, Great deal”

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Posted 4 years ago

“Great website with easy to use purchase process. A great product, delivered when requested and excellent price.”

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Posted 4 years ago

“It was easy to order (a plus for me!) and was promptly delivered which really impressed considering this is the run up to Christmas. Will certainly consider using these guys again. Mike W”

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Posted 4 years ago

“Delivered on time and perfect condition. Use with confidence.”

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Posted 4 years ago

“Very easy and quick to order, delivery was fast and they was cheaper than any other retailer”

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Posted 4 years ago

“Yes very happy ,does what it says looks good too dried all the window from being wet it's quiet .would recommend to anyone who has damp problems .”

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Posted 4 years ago

“First class service delivered next day item Dehumidifier absolutely brilliant”

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Posted 4 years ago

“One of the few things to go smoothly, great service good prices quick delivery helpful driver. Great all round service. Would recommend .”

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Posted 4 years ago

“Items arrived at the collection point exactly as ordered and within the time slot provided.”

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Posted 4 years ago

“This was the only company that had the tumble dryer we needed. Excellent price and delivery. Van man couldn’t have been more helpful. 5 stars.”

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Posted 4 years ago

“Very good service. Prompt delivery.”

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Posted 4 years ago

“Swift delivery of useful dehumidifier.”

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Posted 4 years ago

“Great website and amazing choice of products, good price, easy ordering and delivery on time. The only thing I didn’t like was the £10 delivery charge on top of my product which was £150”

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Posted 4 years ago

“Quick and easy delivery. Product is easy to use and performs as expected. Thanks.”

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Posted 4 years ago

“Product at the right price and delivered earlier than expected.”

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Posted 4 years ago

“Great online shopping experience, great communication from buying to delivery. Speed of delivery excellent.”

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Posted 4 years ago

“So impressed with the fast delivery. My item is out of stock everywhere because of black friday but managed to find it here. Expected delivery says it should take about a month for it to arrive but manage to get my item within 2 weeks.”

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Posted 4 years ago

“Good comms. Pleasant delivery guys. Great product. All good.”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,150 reviews