Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,151 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,151 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've bought a fridge freezer and tumble dryer off you recently, I have got nothing to complain about, ordering was easy, communication was great, delivery was spot on and the delivery drivers were very polite and courteous. I would recommend you to everyone. Thank you”

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Posted 4 years ago

“I purchased a mobile phone during the Black Friday event at a good price. Fast delivery. Pleased with whole process of purchase.”

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Posted 4 years ago

“Good choice available Delivered on time and in perfect condition”

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Posted 4 years ago

“Straightforward. Good communication. Excellent delivery timings & personnel.”

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Posted 4 years ago

“Our delivery was brought forward by two days which helped us out no end, and was free if charge. Punctual delivery, and very friendly delivery man called us, 30 mins before arrival.”

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Posted 4 years ago

“Had a few things from them over the last few years, always been a very good service, and prices pretty good too!”

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Posted 4 years ago

“Excellent customer service, website easy to use. Kept me fully informed all the way through. Delivered when promised and both drivers were friendly and helpful. Oven and Hob are both fantastic quality. Would definitely recommend Appliances Direct.”

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Posted 4 years ago

“Quality product. Great price and fast delivery. You can't ask for much more.”

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Posted 4 years ago

“Excellent price and super fast delivery.”

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Posted 4 years ago

“Very good price and fast delivery.”

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Posted 4 years ago

“Good product, delivered on time”

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Posted 4 years ago

“Excellent service and competitively priced. Staff were really friendly and customer focused. I’d buy from them again.”

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Posted 4 years ago

“Order placed at 20:00 and delivery following morning at 11:10. Brilliant”

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Posted 4 years ago

“Excellent, rapid service.”

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Posted 4 years ago

“Just brilliant. Ordered two ovens, microwave, hob, extractor and dryer. They came on two seperate deliverys as some items wernt available straight away but I got a call to discuss this. They were very helpful and the delivery guys were brilliant both times. What more could I want?”

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Posted 4 years ago

“Very prompt service and delivery Happy with product and price”

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Posted 4 years ago

“Delivery fast and on time. Helpful delivery man with a lovely smiley face to brighten the day.”

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Posted 4 years ago

“I ordered my appliance from appliances direct as they offered the best price. It was delivered 3 days later. Perfect”

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Posted 4 years ago

“Very happy with the service , product arrived earlier than expected which was a pleasant surprise . Had to contact them by phone and couldn’t find them more helpful and understanding . Would definitely recommend.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,151 reviews