Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,155 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,155 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very promt service, kept me informed all the way, would use them again”

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Posted 4 years ago

“The service was amazing. We were kept informed exactly as promised. The 2 delivery men couldn’t have been kinder and more helpful. Would definitely recommend appliances direct.”

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Posted 4 years ago

“Very efficient, providing all services as promised.”

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Posted 4 years ago

“Very helpful and the communication was brilliant keep informed right up to when the appliance was delivered would most certainly use this company again and would recommend to others.”

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Posted 4 years ago

“Good service buy again”

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Posted 4 years ago

“Great service quick delivery and the product I ordered works fantastic, I’m going to be using this company again.”

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Posted 4 years ago

“Ordered online. Very straightforward. Delivered next day. Excellent service.”

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Posted 4 years ago

“Excellent fast delivery. Have yet to install the appliance but hopefully there won’t be any problems”

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Posted 4 years ago

“Excellent service would definitely use again.”

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Posted 4 years ago

“Fast shipping, and so far, very impressed with the product.”

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Posted 4 years ago

“Bought dehumidifier 20l Meadco only had it a week but seems very good. Delivery was excellent.”

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Posted 4 years ago

“I needed to replace a specific appliance that I had broke in my flat and as I was moving out, the landlord would charge me a lot more if he had to do all. I was a bit concern if I would even find this specific model but I found maybe 3 sellers who offered it. Appliances Direct had the cheapest price. The delivery was extremely quick. Nothing bad to say for the company so far. Thanks Appliances Direct.”

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Posted 4 years ago

“Customer service was brilliant I ordered the item at 4pm one day and it was delivered at 11am the next day. The only problem I had was paying for the item the website would not accept my details but after numerous attempts I finally managed to pay.”

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Posted 4 years ago

“Excellent delivery service very helpful delivery guys”

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Posted 4 years ago

“Great product at a good price. Delivered well before expected.”

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Posted 4 years ago

“Excellent service. Regular updates. Super fast delivery! Thank you.”

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Posted 4 years ago

“I bought a fridge freezer and it was delivered promptly the driver phoned to let me know when he was arriving, the only disappointment, they were unable to take away my old appliance because of covid restrictions.”

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Posted 4 years ago

“Excellent service when we claimed under the warranty. The engineer called within 48hrs and was brilliant !!! Would definitely reccomend !!”

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Posted 4 years ago

“Ordered a dishwasher, delivery date was changed once, it was then delivered on time. Actual delivery was brilliant, very pleasant driver. Price was very good. Happy customer”

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Posted 4 years ago

“Great service. Arrived on time was contacted by driver. Appliance good quality and price. Highly recommend”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,155 reviews